Head of Operational Resilience

8 months ago

Bella Vista, Australia Woolworths Full time

**Head of Operational Resilience
**About the Opportunity
We know that good operational resilience and business continuity creates confidence that we can deliver on our purpose, on business outcomes and creates a more resilient Woolworths.

Reporting to our Stores Enablement Director, this is a pivotal and exciting opportunity to really drive impact. Being responsible for a fit for purpose Business Continuity plan from developed through to implementation to support our team, customer and communities wellbeing while ensuring we continue to meet our purpose of feeding all Australians.

Collaborating with internal and external stakeholders, this role must demonstrate strong business acumen, and an agile mindset when developing proposed solutions and changes to operational standards. Ensuring that any changes are in line with business objectives and meet government guidelines.

You will be responsible for:

- Business Continuity
- COVID Planning and Response Disaster Management

**This role will also see you:
- Lead the Operational Resilience team, to provide specialist support and counsel to Operational leaders across Australia
- Develop and communicate a well-articulated Business Continuity strategy and direction for Australian Supermarkets, including the development, monitoring and reporting on BCP testing
- Maintain the EMT (Emergency Management Team) structure for Woolworths Supermarkets, and provide guidance and training support
- Develop and communicate a well-articulated network disaster management plan
- Provide on-going leadership and support to all senior leaders across Australian Supermarkets
- Ensure regular communication and consultation occurs across all internal stakeholder groups, including the community team and Group Resilience
- Directly train leaders in high risk stores with Emergency Management framework Risk mitigate other key events through the year, ie Christmas and Easter

**Who we’re looking for:
You’re a passionate leader, with an exceptional ability to influence, establish and maintain strong relationships with all levels of stakeholders, particularly senior leaders.

You will also demonstrate:

- Ability to influence relationships and outcomes with a broad range of stakeholders
- Experience in a fast-paced organisation, navigating change, and adapting quickly
- Results orientated, relentlessly uncover issues and collaborate with teams to find suitable solutions
- A demonstrated track record of building and sustaining high impact teams
- Demonstrated ability to solve complex problems through a system leadership / Agile approach Experience in business transformation projects

**What’s in it for you?
- Open to any location if you are willing to travel for team and stakeholder meetings
- Bring your whole self to work and access wellbeing benefits that centre on your mental, financial, social, physical and community health
- Join one of Australia’s largest organisations where there is ample opportunity to develop and grow your career for life Team benefits include access to discounts in our supermarkets and liquor partners, novated leases, share purchase plans, reduced insurance products, entertainment, theme parks, cinemas, lifestyle and other attraction discounts

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We’d love to hear from You
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.

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