Current jobs related to Resilience Lead - Bella Vista - Woolworths

  • Commercial Lead

    6 months ago

    Bella Vista, Australia Woolworths 360 Full time

    **Commercial Lead - Process & Risk - Full time, permanent position - Sydney location preferred Hybrid Role - work from home and office (Norwest) **We are Woolworths Group **We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose - ‘to create better experiences together for a better...

  • Head of Operational Resilience

    8 months ago

    Bella Vista, Australia Woolworths Full time

    **Head of Operational Resilience **About the Opportunity We know that good operational resilience and business continuity creates confidence that we can deliver on our purpose, on business outcomes and creates a more resilient Woolworths. Reporting to our Stores Enablement Director, this is a pivotal and exciting opportunity to really drive impact. Being...

  • Mondc Transition Delivery Lead

    7 months ago

    Bella Vista, Australia Primary Connect Full time

    **Welcome to Primary Connect Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited...

  • Mondc Site Commissioning Lead

    7 months ago

    Bella Vista, Australia Primary Connect Full time

    **Welcome to Primary Connect Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited...

  • Mondc Site Commissioning Lead Moorebank

    4 months ago

    Bella Vista, Australia Primary Connect Full time

    **Welcome to Moorebank Construction is now well underway for our new Moorebank NDC (MoNDC). Located in Moorebank NSW, MoNDC is the latest distribution centre being added to the Primary Connect Network. The 46,000 sqm facility - equivalent to almost three times the size of the Sydney Cricket Ground (SCG). This will strengthen Primary Connect’s national...

  • Recruitment Consultant

    6 months ago

    Bella Vista, Australia PCR Services Pty Ltd Full time

    For the last 25 years, we have led and provided expert services across Australia - Comprehensive Training: Immerse yourself into the lucrative world of specialist - Desire to Specialize: Driven to become a niche expert. Here you can stand out in **About PCR Talent**: As a leading niche Recruitment Consultancy, we have, for the last 25 years, provided expert...

  • Customer Experience Ambassador

    1 month ago

    Bella Vista, New South Wales, Australia Kincare Full time

    About the RoleWe're seeking a Customer Service Representative to join our team at KinCare, a leading provider of in-home care services for elderly Australians. This is a full-time opportunity on a 9-month fixed-term contract, with working hours scheduled between 6am and 6pm, Monday through Saturday.As the first point of contact, you'll manage inbound calls...

  • Macro Space Optimisation Manager

    6 months ago

    Bella Vista, Australia Woolworths Full time

    **Analytics Manager - Sydney - Hybrid working available, 3-4 days a week WFH - Work with a team that supports growth and career development Full time permanent opportunity available **We are Woolworths Group We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose - ‘to create better...

  • Head of Cyber, Risk

    7 months ago

    Bella Vista, Australia BaptistCare Full time

    **Join an industry leading Business Technology Solutions team**: - **Well known Not-for-profit who put people at the centre of everything we do!** **About the role**: As the Head of Cyber, Risk, and Compliance, your primary responsibility is to create and drive the organisation’s cyber security strategy, ensuring our technology infrastructure and data...

  • Safety Business Partner

    7 months ago

    Bella Vista, Australia ANC Delivers Full time

    Great opportunity to join a business with long term sustainable growth - Spark the change you want by joining a leading, national organisation - Permanent Full time Position **About ANC** ANC is a last mile delivery (LMD) and direct to consumer (D2C) specialist, partnering with many large and emerging retail and e-commerce customers. Our purpose is to...

  • Customer Service

    4 months ago

    Bella Vista, Australia Collins Debden Full time

    **Job Title: Customer Service & Sales Manager** **The Organisation**: Collins Debden is a leading brand in the Australasian Market with a strong legacy of over 200 years. We are passionate stationers renowned for quality & driven by innovation and creativity to satisfy and exceed our customer needs. **The Role**: As The Customer Service & Sales Manager at...

  • Product Owner

    2 months ago

    Bella Vista, Australia Greenstone Financial Services Full time

    About UsGreenstone is a leader in the sales and distribution of insurance products under a portfolio of credible owned and white-labelled brands. Brands include Real Insurance, RSPCA Pet Insurance, Guardian, Australian Seniors Insurance Agency and Choosi. We aim to make a positive difference in people's lives by providing quality solutions that help people...

  • Sales Growth Specialist

    1 month ago

    Bella Vista, New South Wales, Australia HubSpot, Inc Full time

    About HubSpotHubSpot, Inc is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers' needs at any stage of growth.Salary: $80,000 - $120,000 per yearAbout the RoleWe're...

  • Customer Service

    3 months ago

    Bella Vista, Australia Collins Debden Full time

    **Job Title: Customer Service & Sales Assistant** **The Organisation**: Collins Debden is a leading brand in the Australasian Market with a strong legacy of over 200 years. We are passionate stationers renowned for quality & driven by innovation and creativity to satisfy and exceed our customer needs. **The Role**: As The Customer Service & Sales Assistant...

  • Manager - Service Continuity (Disaster Recovery)

    4 weeks ago

    Bella Vista, Australia Group Enablement Full time

    **We are Woolworths Group** We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet...

  • Risk Analyst

    4 months ago

    Bella Vista, Australia Risk Full time

    **We are Woolworths Group We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the...

  • Category Development Analyst

    7 months ago

    Bella Vista, Australia Woolworths Full time

    **Category Development Analyst - End-to-end delivery of customer-focused category plans and range reviews: This includes developing, implementing, and monitoring category plans and range reviews to ensure they meet customer needs and drive business growth. - Driving continuous improvement: The analyst will identify and implement opportunities to improve...

  • Facilitator Nsw

    7 months ago

    Bella Vista, Australia Supply Chain Full time

    We currently have an exciting opportunity for a Leadership & Development Facilitator to join the Woolworths Group and support Primary Connect, internally this role is known as Facilitator. The Facilitator supports our purpose of creating better experiences together for a better tomorrow by building capability in leadership, change, continuous improvement...

  • Category Development Analyst

    7 months ago

    Bella Vista, Australia Woolworths Full time

    **Category Development Analyst (12 month Fix-term Opportunity) **We are Woolworths Group **We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave...

  • Food Academy Trainer

    6 months ago

    Bella Vista, Australia Woolworths 360 Full time

    **About Woolworths Group** Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is...

Resilience Lead

7 months ago

Bella Vista, Australia Woolworths Full time

**About Woolworths Group**

Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.
- **Join one of Australia’s leading retail groups**:

- **A commitment to diversity and inclusion across the group**:

- **Attractive remuneration
**Why does my role exist?
The Resilience Implementation Lead reports to the Head of Operational Resilience and plays a pivotal role within the Operational Resilience team. This team is responsible for ensuring the Supermarket Business has fit for purpose Business Continuity plans that are designed and developed to support our team, customers and communities wellbeing while ensuring we continue to meet our purpose of feeding all Australians.

The role is responsible for ensuring the Supermarket business continues to execute an appropriate and consistent response to National Disasters and other Business Continuity external risks factors across all States and Territories, now and into the future.

Collaborating with internal stakeholders, this role must demonstrate strong business acumen, and an agile mindset when developing proposed changes to operational standards. Ensuring that any changes are in line with business objectives, meet government guidelines, exceed community & customer expectations, while also supporting our teams.

**What am I accountable for?
- Customer First
- Lead with the customer in all thinking, planning and prioritising.
- Be naturally curious about process improvement for the benefit of the team and customers
- Ensure all actions benefit stores and make things simpler
- Respond promptly and professionally to all customer and store queries and provide resolution.
- Stakeholder Engagement
- Provide input into, and operationalise the Woolworths Group Resilience plans.
- Build collaborative relationships with business leaders and their teams, including the Community Team & Group Resilience.
- If directions are short term and immediate - engage with stakeholders and communicate changes following the established ‘step up/step down’ processes.
- Build collaborative relations by alway providing Brands and Business Units with the context around any change, expected impact to their business, and the source of the information.
- Leadership
- Lead by example to ensure best outcomes for operations teams and customers
- Support teams across multiple states and locations and demonstrate effective communication to drive best practice outcomes for stores
- Coach and develop Business Units to own and improve their own processes with passion, knowing they are supporting our team and customers.
- Manage and Deliver on the Supermarket Resilience processes
- Identify and emphasise critical priorities to ensure time and focus is aligned with risk and operational priorities.
- Collaborate with the Group Communication team to ensure all Brands are provided with consistent and clear messaging in a timely manner.
- Keeps documentation up to date and refreshed to ensure it is streamlined and easy to interpret at a store level and is current.
- Ensure BCP plans are regularly reviewed, current and tested
- Responsible for Capex submission Create adhoc reports and presentations for varies business groups and sponsors

**How will I be measured?
- Delivery against Supermarkets OKRs
- Successful deployment of the Supermarkets Operational Resilience Plan
- PIR Performance from major events
- VOT store results from impacted area
- Demonstrated behaviours in line with our Values and Ways of Working
- Documentation & processes are relevant, fit for purpose and current
- Prevention Planning and Response outcomes continue to deliver and evolve
- Stores are supported through effective training, tools and coaching
- Feedback from key partners on behaviours in line with our Purpose, Values, and Ways of Working Voice of Customer

**How will I deliver results?
At Woolworths, we care deeply in everything we do, we care in our conversations and the way we treat each other. The person will hold a warm empathetic coaching style to continuously challenge the status quo with our operational leaders and our store teams:

- Demonstrated care for customer and team 1st mindset
- Leadership and active participation in the National Operations team
- Partnering and collaborating with Stakeholders including, National and State EMTs, and IMC teams to develop effective resilience and disaster management plans to meet our team and customer requirements and that benefit our stores to deliver business results
- Innovation and thought leader