Showroom Store Manager
5 days ago
**Australian Designer Fashion - Richmond, Melbourne**
Now Hiring | Our latest luxury client is an Australian Designer brand based in Melbourne, family owned, with a focus on exceptional quality, craftmanship and everyday luxury. We are now looking for a Showroom Store Manager to join their team in Richmond working closely with the Customer Experience Manager.
- Create memorable customer service experiences for both retail and wholesale clients
- Work with the Customer Experience Manager to drive the showroom team and delight customers
- Focus on CRM to nurture existing relationships and expand customer base
- Exceed KPIs and assist with sales and customer service reporting
- Support with brand events and customer communications
- Assist with order fulfilment, inventory management, online customer service and ecommerce operations
**What’s in it for you?**
This business has a genuine work/life balance offering - supporting creative, driven individuals to succeed. They focus on personal and professional development and are continuing to grow since inception - creating strong opportunities for progression.
- You have a strong understanding of Australian designer fashion - and can confidently speak about brands in this field.
- A strong sense of style and the ability to confidently interact with clients.
- Leadership experience - you understand how to inspire a team and communicate effectively
- You will also be a confident networker who has a strong desire to deliver superior customer experience, always, and help the business grow through nurturing customer relationships.
- Experience with online customer service/ecommerce is not required but will be looked upon favourably.
Not for you but know someone amazing? Great talent knows great talent - we offer a $300AUD brand voucher for successful referrals. T&C apply.
The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SMEs, and multinational corporations within the fashion & retail industry.
Recruitment - but make it ethical, not transactional. Quality over quantity - always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition - one where we develop long term, meaningful relationships with all stakeholders.
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