Retail Administrative Specialist

2 months ago

Melbourne, Australia E & S Full time

Valued role supporting our whole showroom team
- Thrive in a broad customer service and administrative support role
- Be part of our incredible showroom & team

**About Us**

For 61 years, e&s has been serving our customer’s needs as a specialist retailer in the Victorian market. Since 1991, the Sinclair family made the decision to focus solely on the best brands in Kitchen, Bathroom and Laundry products.

e&s has established a reputation in Victoria as a retailer of integrity and principle, doing everything possible to ensure that we are customer-centric in everything we do, whether that be through omni-channel or behind the scenes in our retail and commercial operations.

Our success has been built on the back of powerful relationships between our suppliers, customers and our dynamic group of employees who foster these relationships by being genuine, authentic and trustworthy.

At E&S, we place as much importance as the customer experience as we do on the employee experience.

**What you can expect as a Retail Administrative Specialist at Chadstone, with us**:

- Greeting client & suppliers and providing them with necessary assistance.
- Providing administrative support to the Sales Team, including processing of payments and co ordinating client deliveries.
- Supporting the showroom with the reception function and administrative tasks, such as data entry, banking, customer reconciliations and client after sales service
- Supporting the Store Manager and wider team with a variety of administrative and co-ordination tasks to achieve the smoothest running of the showroom and best customer experiences possible.
- To be well trained and developed so that you are equipped to excel in this vital role.

**Here’s what we’re looking for**:

- Customer service and administrative experience from any frontline facing environment such as Retail, Hospitality, Travel, Contact Centre, Sales..to name a few.
- Excellent verbal, written and interpersonal skills.
- **An individual who is self motivated and can connect with people**.
- **Experience in a customer-driven environment**:

- Proven workflow and self-management capability including** time**
**management, prioritisation and multi-tasking skills **in a rapidly
changing environment.
- A **team-orientated** mindset and approach.
- Basic computer skills

This role will be based in one of our South East Suburbs Showrooms

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