Client Services Specialist

7 months ago

Sydney, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Location**: NSW- Sydney CBD
- **Enjoy and thrive in a busy, supportive team environment**:

- **Be the first point of contact for our customers at Medfin**:

- **Excellent training, development & mentoring**

**A career that gives you more**

Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper. We currently have an opportunity for a Client Services Specialist at Medfin.

For more than 30 years, **Medfin** has supported doctors, dentists, vets and allied health professionals with financial solutions, letting them concentrate on patients, not paperwork. We offer expert business and personal finance solutions, and work around practitioner’s busy schedules. A true market leader, at Medfin we take pride in providing exceptional and efficient service to our clients.

**Responsibilities**:

- This challenging role will see you providing exceptional customer service to both clients and internal stakeholders.
- You will also be responsible for managing key administrative tasks and reports
- Adhere to internal policies and procedures, and external legislation
- Continually assess and help improve on operating procedures

**What you will bring**

Drawing on your previous experience in a Client Services role or even your exceptional Customer Service background, you will be able to demonstrate excellent communication skills, an aptitude for detail, an ability to work well under pressure with energy and enthusiasm in a team environment.

**NAB, invested in you**

We are committed to gender equality and are proud to be an equal opportunity employer and have a diverse and inclusive workforce. We have committed $70bn in financing to help address climate change and provide 2 days of paid leave each year through our employee volunteering program to support community organisations.

We support our colleagues to be their best by offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. For more information please visit here.

**Next steps**

**A diverse and inclusive workplace works better for everyone.**

We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

**More focus on you**
We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.

**Join NAB**

unsolicited CVs from agencies will not be accepted.

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