Sydney-based Client Services Specialist

4 days ago

Sydney, New South Wales, Australia Capital Group Full time

Capital Group is seeking a talented individual to join our team in Sydney as a Client Services Specialist. In this role, you will have the opportunity to work with our global fund investors across Europe and Asia, providing exceptional service and support.

About Us

At Capital Group, we are committed to helping people achieve their long-term financial goals. Our investment solutions include active and passive strategies for equity, fixed income, real estate, and alternatives markets around the world. We offer high-quality investment advice and solutions through a variety of products and services, which enable individuals and institutions to reach their financial objectives.

Salary and Benefits

The estimated annual salary for this position is $85,000-$110,000 AUD, depending on experience. Additionally, you can expect a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) matching, paid time off, and more.

Job Description

This is a full-time role based in Sydney, Australia. As a Client Services Specialist, you will be responsible for:

  • Providing exceptional service to our global fund investors, responding to queries in a timely manner and ensuring accurate and efficient resolution of issues.
  • Collaborating with internal teams to ensure seamless communication and delivery of client service requests.
  • Staying up-to-date on industry developments and regulatory requirements to provide informed guidance to clients.
  • Developing and maintaining strong relationships with clients, partners, and internal stakeholders.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A bachelor's degree in a related field, such as business or finance.
  • Proven experience in client-facing roles, preferably in the financial services industry.
  • Excellent written and verbal communication skills, with the ability to articulate complex ideas in a clear and concise manner.
  • Strong problem-solving skills, with the ability to analyze and resolve complex client issues.
  • Ability to work effectively in a team environment, collaborating with colleagues to achieve shared goals.
What We Offer

As a Client Services Specialist at Capital Group, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional client service. You will also have access to ongoing training and development opportunities, enabling you to grow and succeed in your career.

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