Sales Consultant

4 months ago


Melbourne, Australia McMillan Shakespeare Full time

At MMS, our purpose is clear: To make a difference to people's lives. Guided by this commitment, we offer tailored solutions to clients and customers across our businesses in Australia and New Zealand. Our vision is to be your trusted partner, simplifying complexities and turning challenges into opportunities. Our diverse services - from salary packaging and fleet management to disability support - aim to enhance your financial wellbeing and empower your aspirations.

Through our subsidiaries, we offer a breadth of services and expertise designed to responsibly deliver superior long-term value to our clients and customers, which include Federal and State governments and some of the largest public and private sector, health and charitable organisations.

In April 2024 MMS launched a new brand called Oly, with Oly - now employees of small and medium business could get the big perks of Novated Leasing too.

Your role as a Sales Consultant will be managing a rolling portfolio of customers throughout the Novated lease sales process. Each opportunity within this customer segment is to be handled as a sales conversion opportunity that informs the customer of the benefits of a Fully Maintained Novated Lease and the service that Oly Novated Leasing can offer. You will be required to facilitate conversations within potential employers and employees to close the sale.

You will have highly developed consultative selling skills and the ability to achieve lead conversion targets through effective objection handling skills.

The Oly learning and development team will provide you with all the ins and outs of Novated Leasing before you are given warm leads to make sure you are confident with how a Novated lease works. Training will be provided on all aspects of the role.

The Role:

- Assist customer from first enquiry to delivery of vehicle via outbound / inbound calls, demonstrating exceptional customer service in all interactions
- Facilitate Employer discussions around the Novated Lease offering.
- Achieve set financial, product conversion, channel conversion, portfolio management targets within agreed SLA and KPI
- Work with Oly’s preferred dealer network to source and secure vehicle quotations / estimates for customers
- Support customer experience by providing quotations / estimates for customers and/or guidance around the benefits of Oly’s product / service offering to that of our competitors
- Understanding the competitive landscape and broker model within the Australian market
- Work with internal and external colleagues and third parties to deliver an exceptional service experience for our customers
- Ensure compliance with regulatory requirements and internal business rules

You will bring:

- VCE or equivalent
- Experience within a high-volume sales environment
- Phone sales experience within an inbound / outbound environment
- Novated Leasing / Fleet Leasing / Motor Vehicle / Financial Services experience (highly desirable but not essential)
- CRM Systems experience highly desirable

What we can offer you:
- Our strong people-first culture- Flexible/hybrid working to enhance your work/life balance- Novated lease benefits and discounts- 12 weeks Paid Parental leave and access to our Parents Portal- Exempt Employee Share Plan- Paid Income Protection Insurance under MMSG default Super plan- Access to a broad range of learning and development programs- Career break and volunteering leave- Access to Employee Assistance Program and annual Flu vaccination- Lifestyle Rewards program

As an employer who embraces Diversity, Equity & Inclusion, we hold a collective commitment to foster an environment where all differences are valued and respected. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.



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