Service Desk Analyst

5 days ago


Melbourne, Australia Talent International Full time

**Job Details**:
**Location**

Melbourne

**Salary**

Negotiable

**Job Type**

Full Time

**Ref**

BBBH100267_1680066456

**Contact**

Donal McCann

**Posted**

about 3 hours ago
- CBD Location - Hybrid working Arrangement
- Level 1 and 2 Support - Windows Environment

This Government agency is seeking for a Service Desk Analyst who will be responsible for provision of support for end users of ICT Systems as well assisting the IT Team with ICT maintenance works.

**Key Responsibilities**:

- Solid knowledge in the workings of SCCM 2012 and Windows 10
- Technical support of hardware and peripherals i.e. laptops, notebooks, workstations desktop PC's, printers, media and audio visual equipment and mobility;
- Ability to articulate technical information to the targeted audience;
- Customer centric and customer focused;
- Professional customer service skills;
**Key Skills**:

- Strong experience in Level 1 and 2 support in ITIL Helpdesk environment.
- Strong experience supporting Windows 10
- Experience with remote access technologies and managing remote customers
- Experience working with end user hardware technologies including laptops, printers, monitors, docking stations and mobile devices
- Excellent communication skills and customer service skills

**What's in it for you**:

- CBD Location - Hybrid working Arrangement
- Government Agency
- 6 Month Contract


  • Service Desk Analyst

    4 months ago


    Melbourne, Australia Fujitsu Full time

    About the job Service Desk Analyst **Service Desk Analyst** **We Are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society...

  • Service Desk Analyst

    6 months ago


    Melbourne, Australia Granite Consulting Full time

    Amazing culture - Melbourne based with some regional travel - Focus on high level stakeholder service The Service Desk Analyst will be providing 1st point of contact customer service and technical support to internal users and other IT staff. In this role you get to trouble shoot incidents and seek to provide solutions or escalate issues in an efficient...

  • Service Desk Analyst

    2 months ago


    Melbourne, Australia Optus Full time

    **Service Desk Analyst**: **Date**:13 Nov 2024 **Location**: Melbourne, Australia **Company**:Singtel Group **It starts with YES!** As a Service Desk Analyst (SDA) you’re required to act as a central point of contact providing assistance to Optus customers and enabling them to make effective use of their Optus products and services. You will be...

  • Service Desk Analyst

    3 months ago


    Melbourne, Australia Specsavers AU Full time

    Contract TypeFull time, Permanent RegionMelbourne (Support Office) Job FamilySupport Office|Job Category Technology / IT by‍08/11 2024 What you'll do **What we can offer you** At Specsavers, we know that to be your best and reach your full potential you need to work somewhere that will bring out your best. We pride ourselves on offering a workplace...


  • Melbourne, Australia Australian Bureau of Meteorology Full time

    APS Level 5, Ongoing - $76,783 - $83,683 + 15.4% super - Melbourne The Bureau of Meteorology is seeking a qualified IT Service Desk Analyst to provide Level 1 Information and Communications Technology (ICT) technical support - Nationwide (including Bureau remote offices) based out at the Bureau's Melbourne office as part of a team spread across multiple...

  • Service Desk Analyst

    4 months ago


    Melbourne, Australia Parliament of Victoria Full time

    Location: Melbourne | CBD Job type: Full time / 12 Months Organisation: Parliament of Victoria **Salary**: $74,580 - $82,571 Occupation: IT and Telecommunications Reference: VG/10092024 At the Department of Parliamentary Services, our employees are the key to our success. Together we deliver innovative, professional and apolitical services to support...

  • Service Desk Analyst

    7 months ago


    Melbourne City Centre, Australia HAYS Full time

    Service Desk Analyst | Healthcare Industry | Fast Growing Organisation | South-Eastern Suburbs **Your new company** Work with a well established Healthcare organisation, as they grow their Service Desk team! Based in Melbourne's, South Eastern Suburbs, our client offer a hybrid working model where they can enjoy collaborating in the office 3 days per week....


  • Melbourne, Australia Talent Street Full time

    **Service Desk Analyst - 3 month contract with possible extensions - Victorian Government Agency - Melbourne** **Responsibilities** - Adhere to ITIL best practices as outlined in the IT’s procedures. - Maintain ownership of logged Service Desk tickets. - Provide 1st and 2nd level support in accordance with agreed service levels. - Assist in the...

  • Service Desk Analyst

    7 months ago


    Melbourne, Australia Profusion PAC Pty Ltd Full time

    6 month initial contract with a view to extension/perm - Global financial services organisation - Collaborative, high-performing culture - **IT Service Desk Analyst Level 2 - 6+ month min contract**: - **Global financial services organisation**: - **Collaborative, high-performing culture** - **WFH 2 days per week minimum** **Company Overview** Profusion...


  • Melbourne, Australia DXC Technology Full time

    DXC Technology strives to attract and retain results-oriented employees who provide exceptional value to our work environment and clients. We aim to cultivate an inclusive environment in which all employees are rewarded for superior performance and recognised with opportunities for growth. DXC provides IT managed services and solutions that help our...


  • Melbourne, Australia DXC Technology Full time

    DXC Technology strives to attract and retain results-oriented employees who provide exceptional value to our work environment and clients. We aim to cultivate an inclusive environment in which all employees are rewarded for superior performance and recognised with opportunities for growth. DXC provides IT managed services and solutions that help our...


  • Melbourne, Australia Australian Bureau of Meteorology Full time

    APS Level 5, Ongoing - $76,783 - $83,683 + 15.4% super - Melbourne The Bureau of Meteorology is seeking a qualified IT Service Desk Analyst to provide Level 1 Information and Communications Technology (ICT) technical support - Nationwide (including Bureau remote offices) based out at the Bureau's Melbourne office as part of a team spread across multiple...

  • Service Desk Analyst

    7 months ago


    Melbourne, Australia M&T Resources Full time

    **Melbourne** **IT & Telecomms** Help Desk / Support - Southeast suburbs - immediate start - 3-month initial contract - with possible extensions - Great govt client Our client is a local government located in the Southeast suburbs who are looking for a passionate and experience Service Desk Analyst to provide IT technical support, answering calls, work...


  • Melbourne City Centre, Australia HAYS Full time

    IT Service Desk Analyst job available at a global FMCG organisation | Permanent | Richmond | ASAP **Your new company** A global FMCG organisation requires an IT Service Desk Analyst for a permanent opportunity commencing immediately, to be based onsite in Richmond. The company promotes a collaborative and supportive work environment, offering exposure to...

  • Service Desk Analyst

    7 months ago


    Melbourne, Australia Experis Full time

    A local government client **Short Term contract role** Rate - $48/hour - $55/hour + Super (depending on experience and skills) Location - Narre Warren (South Eastern Melbourne) **About the role -** **Skills**: - Degree or diploma in information technology or equivalent qualification is a must - Solid 5- 7 years' experience as a **Service Desk or within...

  • Service Desk Analyst

    7 months ago


    Melbourne, Australia PanAsia HR Resourcing Full time

    **Downloading, installing and configuring software to meet user requirements.**: - **Testing and updating existing software.**: - Escalating advanced IT support cases. - **Maintaining IT documentation including network and user details.**: - Documenting records of actions taken. - **Fixing hardware issues including replacing equipment and peripherals such...

  • Service Desk Analyst

    7 months ago


    Melbourne, Australia Peoplebank Full time

    Location: - Melbourne- Job Type: - Permanent- Posted: - about 4 hours ago- Contact: - Neelam Lata- Discipline: - General IT - Reference: - 255965**About the Company** We are currently recruiting for a Service Desk Analyst to work within a dynamic team environment within a globally recognised company. **About the role** - Provide onsite support across 2...

  • Service Desk Analyst

    4 months ago


    Melbourne, Australia Australian Health Practitioner Regulation Agency (AHPRA) Full time

    **Job no**: V13861 **Work type**: Ongoing Full Time **Location**: Melbourne **Categories**: Information Technology - Full time, permanent position - Melbourne location, 5 days in office - Commencing immediately The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with 15 National Boards to implement the national regulatory...


  • Melbourne, Australia Rentokil Initial Full time

    Our friendly IT team have a fantastic opportunity for an enthusiastic and experienced Service Desk analyst who has a passion for all things technology to join the team in Port Melbourne. This role upholds excellence in all Service Delivery and Service Management Activities in accordance with ITIL principles. The purpose of the role will be to be the first...


  • Melbourne, Australia GWF Full time

    George Weston Foods make and supply some of Australia & New Zealand's favourite and most innovative brands and products. GWF's product range is diverse and includes leading brands of breads, baked goods, smallgoods, dips, flour, milled products, animal feed and hygiene solutions. We are one of ANZ's largest food manufacturers employing over 6000 people,...