Manager Investigations

1 week ago

Sydney, Australia NSW Government -Department of Customer Service Full time

The State Insurance Regulatory Authority (SIRA) is looking for a Manager Investigations (Prosecutions) to join our team

Are you ready to make a real impact and be part of a dynamic agency safeguarding State’s worker’s compensation, motor accidents compulsory third party (CTP), home building compensation schemes?

We're on the hunt for an exceptional Manager Investigations with a background in regulatory and criminal investigation to head our Investigations Prosecutions team.

**Benefits**:

- Fantastic ongoing clerk grade 11/12 opportunity based in Sydney CBD
- Salary range; $134,411 - $155,445 base per annum + Super plus super, commensurate with experience.
- Genuinely flexible working arrangements.
- State of the art offices.
- Wellbeing programs and resources available.
- Excellent career development and learning development opportunities.

**About the team**:
Welcome to the Investigations Prosecutions team, a cutting-edge team that's just getting started. As one of the key recruits, you'll play a pivotal role in elevating our investigative capability. We're determined to be a formidable regulator, driving positive change in behaviour, and ensuring strict compliance across the schemes.

**About the role**:
Seize the opportunity to become our Manager, Investigations within the Investigations Prosecutions team, part of Investigations and Enforcement at the State Insurance Regulatory Authority.

Your leadership will guide and inspire our team as they conduct major, complex investigations, inspections, and targeted operations to uphold and strengthen compliance with SIRA's relevant legislation and deal with escalated matters relating to Employer Enforcement activities.

**In this role, you will**:

- Provide clear operational direction and inspiring leadership to foster a culture of teamwork, achievement, and accountability.
- Develop and empower our talented staff, ensuring they're ready to take on new challenges and responsibilities while preparing for the future.
- Mentor and support our Investigators to excel in their roles.
- Collaborate effectively with internal stakeholders - investigators, inspectors, lawyers, and management - as well as external partners like icare, insurers, and legal representatives.

**To be successful in this role you will demonstrate**:

- Appropriate qualifications and/or significant industry experience.
- Proven expertise in leading operational staff, providing invaluable support and mentorship in high-volume, high-pressure environments.
- A track record of skilfully conducting and managing investigations and inspections, proficiently gathering evidence, and preparing briefs for prosecution.
- Advanced knowledge of criminal law, rules of evidence, criminal procedures, and administrative law.
- Familiarity with electronic Investigation Case Management Systems, enabling you to oversight investigations efficiently and effectively.
- Exceptional communication skills, including the ability to produce timely, well-crafted reports and effortlessly engage with stakeholders both inside and outside the organization.
- Demonstrated experience in leading the development and execution of successful compliance programs.
- If you have any further questions, please contact Stephen French, Director, Investigations and Enforcement on?

**How to Apply**:
Please submit your CV for review (no more than 5 pages) and a cover letter (no more than 2 pages) demonstrating your capabilities for the role; and

**_
Provide a response to the following questions (limited to 2 pages):_**

**Question 1**

Agencies will generally use an electronic investigation management system (IMS). What IMS systems have you used?

Can you describe how you, as a Manager Investigations, would utilize the investigation management system to effectively oversee and track your team's investigations, ensuring timely progress, accurate documentation, and adherence to protocols?

**Question 2**

Can you share a specific example of a time when you were responsible for managing a team of investigators involved in complex investigations? Please describe the nature of the investigations, how you managed the team's activities and resources, and the outcomes or results achieved as a result of your management and guidance?

**Working at the State Insurance Regulatory Authority**:
Worker’s compensation and CTP insurance are the two largest injury insurance schemes in NSW, collectively providing an essential social safety net for more than 100,000 people injured at work or on the road in NSW each year. At any one time, almost 220,000 people are supported through these schemes following an injury in a workplace or on the road. The schemes are funded by 320,000 employers and 5.7 million vehicle owners, who together pay $6.8 billion in premiums each year.

As the peak insurance regulator and system steward, SIRA is focused on ensuring that people have access to the benefits and support they need to recover, return to work, or achieve t

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