Associate, Client Services
2 weeks ago
Job Summary:
Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose - to innovate and create solutions that solve our clients’ toughest challenges in the housing market. CoreLogic is the trusted source for property intelligence, with deep knowledge of powerful economic, social, and environmental forces that promote healthy housing markets and thriving communities.
**Job Description**:
Who are we?
CoreLogic is the leading provider of property data and analytics in Australia and New Zealand. We’re fiercely independent, and we’re considered the best in the business. Every day, our data scientists and researchers collect data from over 4.5 billion points across the CoreLogic universe. We then rinse and finesse this data to transform it into powerful property market insights that drive the best property decisions.
Our purpose
At CoreLogic, we help people build better lives by providing rich property insights that inform the very best property decisions. We know that behind all the numbers, algorithms, and sophisticated data technology there are people, families, and communities. There are hopes, dreams, ambitions, journeys, expectations, fears, crossed fingers and vulnerability. It’s those things that matter. And it’s those things that we want to connect with, enable and tackle.
Our principles
Our four principles are the backbone of our organisation. They represent what we believe in and they guide
the way we behave.
- Accuracy is everything
- We remain independent
- Our data vision is 360
- We seize the opportunity
We’re an agile, empowered and pragmatic workforce, driven to forge meaningful, mutually beneficial relationships with our diverse range of customers.
Job Qualifications:
Who are you?
You live and breathe customer service. You’re passionate about helping our customers uncover the value in our products and services and use them to their full capabilities - if our customers need some help to navigate a feature or they request a status update you are patient and energised about expertly guiding them through this.
Your service ethos is excellent, you know how to have great conversations with customers. That’s why you trust your own judgment and your ability to positively influence an organisation, even without a direct reporting line.
But you’re also a team player. You thrive in a collaborative environment, working with like-minded colleagues to build a world-class customer service function and create memorable experiences.
What’s the role?
Our business is only as strong as the service we provide to our customers. That’s where you come in. Your work lays the foundation for all of the customer promises we have made when they selected to do business with CoreLogic, ensuring we deliver world-class, scalable customer experiences for our market leading products.
This role is critical to the success of CoreLogic. You’ll be responsible for driving customer outcomes across the business, by ensuring our customers get value from our products and services, they receive help when they need it and you always offer more than what they are asking - this could be promoting our free training, helping our suppliers to deliver on time to our customers or understanding the incredible breadth of our data. Working closely with our leadership team, you’ll also have a hand in boosting advocacy and increasing customer satisfaction across all our channels.
Your purpose? To create a memorable impression for CoreLogic’s customers, knowing that we are enthusiastic about providing them the very best service experience possible and they look forward to talking to us again.
What will you be doing?
The role includes:
- removing roadblocks for our customers and suppliers, making it really easy to do business with us
- perform workflow system and administrative updates
- shaping the service culture across the business by supporting the removal of customer points of friction and promoting self-serve data capabilities
Are you the right fit?
You need to have:
- proven experience in
- creating great customer relationships and building rapport - we don’t focus on handle time here, just customer satisfaction.
- producing simple, easy to understand help for our customers to use our products effectively
- you can help a customer get the outcome they are looking for, without arduously explaining internal processes - make it effortless
- great adaptability in learning new systems with speed and ability to multi task
- a demonstrated ability to
- deal with complexity and many unknowns in a decision process
- champion customer outcomes within our organisation, don’t settle for the status quo if it impacts a customer’s impression of products
- quickly build valuable relationships within a business
-
-
Associate, Client Services
1 week ago
Adelaide Region SA, Australia CoreLogic Full timeJob Summary: Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose - to innovate and create solutions that solve our clients’ toughest challenges in the...
-
Client Associate
4 days ago
Adelaide Region SA, Australia Dentsu Aegis Network Full timeThe purpose of this role is to assist the team in their day to day duties and coordination of campaigns and initiatives Job Title: Client Associate **Job Description**: Part of Dentsu Group, dentsu International is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in...
-
Associate, Client Services
2 weeks ago
Adelaide Region SA, Australia CoreLogic Full timeJob Summary: Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose - to innovate and create solutions that solve our clients’ toughest challenges in the...
-
Client Services Assistant
1 week ago
Adelaide Region SA, Australia MinterEllison Full time**Location**: Adelaide **Contract Type**: Permanent MinterEllison is Australia’s largest law firm and provides legal and consulting services. Purpose is at our core. We create lasting impacts with our clients, our people and our communities. Our teams collaborate and deliver to our Purpose, and consistently work to embed our values into everyday...
-
Client Services Officer
2 days ago
Adelaide Region SA, Australia Chandler Macleod Full timeChandler Macleod is seeking a highly skilled and motivated Client Services Officer to join our client’s dynamic team. In this role, you will be responsible for preparing client documentation, specifically ROA (Record of Advice) and SOA (Statement of Advice) documents. Key Responsibilities: - Prepare accurate and comprehensive ROA and SOA documents in...
-
Associate, Client Services
13 hours ago
Adelaide Region SA, Australia CoreLogic Full timeJob Summary: Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose - to innovate and create solutions that solve our clients’ toughest challenges in the...
-
Client Service Manager
1 week ago
Adelaide Region SA, Australia The HRoom Full timeAre you a quick thinker, adaptable and able to deliver support and solutions in a fast-paced environment? Do you love dealing with people and building strong relationships with others? Do you get satisfaction out of providing excellent customer service and efficient administrative support? If these statements describe you then read on **The...
-
Associate, Client Compliance Services
4 days ago
Adelaide Region SA, Australia CoreLogic Full timeJob Summary: Join our team of over 5,000 employees globally, who provide the insights through data and next generation technology that help millions of people find, buy and protect the homes they love. From the beginning, CoreLogic has been driven by a single purpose - to innovate and create solutions that solve our clients’ toughest challenges in the...
-
Lead Relationship Associates
1 week ago
Adelaide Region SA, Australia NAB - National Australia Bank Full time**Work type**: Permanent Full time **Location**: SA- Adelaide inner - **Utilise your leadership skills in this key role based in Adelaide**: - **Work with a broad team of banking professionals to deliver great results**: - **Support and manage a team of Relationship Associates** As a Lead Relationship Associate, you will be reporting into the Manager of...
-
Guest Services Associate
13 hours ago
Adelaide Region SA, Australia NAB - National Australia Bank Full time**Work type**: Permanent Full time **Location**: SA- Adelaide inner **A career that gives you more** Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper **About the role**: NAB Group Property manage and protect the Bank’s investment in over 400 retail branches, 30 business banking centres...
-
Client Service Administrator
5 days ago
Adelaide Region SA, Australia OZ Global Recruitment Full timeBoutique, high quality financial services firm - Modern, well-appointed offices in with onsite parking - Full-time or part-time options with flexible hours **About the business** *** Established in 2008, our client is a reputable, boutique financial planning practice located in Norwood, in beautiful, well-appointed offices. The practice is led by an award...
-
Client Services Officer
4 days ago
Adelaide Region SA, Australia OZ Global Recruitment Full timeBoutique, high-quality financial services firm - Modern, well-appointed offices with free onsite parking - Full-time or part-time options with flexible hours **About the business** Established in 2008, our client is a reputable, boutique financial planning practice in Norwood, in beautiful, well-appointed offices. The practice is led by an award-winning,...
-
Client Services Officer
7 days ago
Adelaide Region SA, Australia HAYS Full timeAre you a highly organised and customer-focused professional with experience in client services? **Your new company** My client is a leading provider of within tax, audit, and business advisory. They pride ourselves on delivering exceptional client experiences and providing expert solutions to meet their needs. As a well-established firm, we value...
-
Client Services Manager
6 days ago
Adelaide Region SA, Australia HAYS Full timeA commercial cleaning company is seeking an enthusiastic Client Services Manager to join their team. **Your new company** This company is a leading provider of cleaning services and solutions for commercial and food industries. Their vision is to develop lasting client relationships by providing an exceptional customer service. **Your new role** Your main...
-
Client Service Officer
13 hours ago
Adelaide Region SA, Australia Calvary Full timeCalvary Home Care Client Service Officer - Adelaide Make a difference at one of Australia’s leading health care providers Generous salary packaging benefits, ongoing professional development and supportive team environment Our client services officer plays a key role in liaising with staff, clients and their families and ensuring that our services are...
-
Client Service Officer
6 days ago
Adelaide Region SA, Australia HAYS Full timeSeeking experienced Client Service Officer in successful Adelaide Accounting firm **Your new company** Your new company is a professional services firm centrally located in the heart of the Adelaide CBD. They provide a range of high-quality accounting and advisory services tailored to each client and their specific needs. A new opportunity has presented...
-
Client Service Officer
6 days ago
Adelaide Region SA, Australia HAYS Full timeNew opportunity for experienced Client Service Administrator in successful Adelaide Accounting firm. **Your new company** Your new company is a professional services firm centrally located in the heart of the Adelaide CBD. They provide a range of high quality accounting and advisory services tailored to each client and their specific needs. A new...
-
Client Service Manager
1 week ago
Adelaide Region SA, Australia ProForce Full timeFlexible working arrangements - Career progression opportunities - $70k base + Super **About the Company**: Having been around since the 80’s, the client is well established in the market of providing specialist trade credit insurance. With a focus on protecting businesses from bad debts, they have grown their focus over the years into 5 divisions:...
-
Client Manager
5 days ago
Adelaide Region SA, Australia Dentsu Aegis Network Full timeThe purpose of this roles is to support the Client Director in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners. Job Title: Client Manager **Job Description**: When you join dentsu, Asia...
-
Client Services Assistant
2 days ago
Adelaide Region SA, Australia Nexia Australia & New Zealand Full timeAdministrative role with plenty of growth opportunities! - Welcoming team with a great culture - Great CBD location We are seeking a confident and experienced Client Services Assistant to join our team. Part time role (0.7 - 0.8 FTE) requiring energy and enthusiasm to perform a variety of office-related tasks. Plenty of growth opportunities are available....
