Client Service Officer

2 weeks ago


Adelaide Region SA, Australia Calvary Full time

Calvary Home Care

Client Service Officer - Adelaide

Make a difference at one of Australia’s leading health care providers
Generous salary packaging benefits, ongoing professional development and supportive team environment
Our client services officer plays a key role in liaising with staff, clients and their families and ensuring that our services are exceptional and delivered appropriately.

About the role

In this role you will work with a specific service area, to provide the office/telephone liaison between clients, care employees, case managers and families to ensure that all client care and service requirements/issues are acted on, that all services requests are scheduled via our rostering system, that all actions are communicated to the relevant personnel and that all services are correctly verified when completed.

Key Responsibilities

The Client Services Officer will strive to resolve each interaction in the first instance and, in instances where this isn’t possible, provide a timely, detailed and consistent handover to the appropriate area of the business.
Rostering staff with the appropriate qualifications to the correct clients.

What you bring

Administrative experience in a face to face centre environment
Experience in in the Home Care and Aged Care sector
Previous rostering experience is essential
Full Drivers License
Ability to manage phone system
A desire to join a team committed to the care of others in a mission based organisation
A valid NDIS screening check ( or willingness to obtain one)
Police Clearance within 6months (or willingness to obtain one)

About Calvary

We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we’re one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.

Why work for Calvary?

At Calvary, our staff matter.
With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

**Your benefits**:
NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Professional membership to APNA, paid for by Calvary (Home Care and Aged Care nurses only)
Training, development pathways and career opportunities
Flexible hours that make sense for you

**Please note the following**:
You will be required to provide evidence of immunisation as required for your role including, influenza.



  • Adelaide Region SA, Australia OZ Global Recruitment Full time

    Boutique, high-quality financial services firm - Modern, well-appointed offices with free onsite parking - Full-time or part-time options with flexible hours **About the business** Established in 2008, our client is a reputable, boutique financial planning practice in Norwood, in beautiful, well-appointed offices. The practice is led by an award-winning,...


  • Adelaide Region SA, Australia SMAART Recruitment Full time

    Competitive salary package + Bonuses - Flexible working options because life happens outside of work - Modern CBD office with great views and a relaxed dress culture A proud family finance firm is seeking a Client Service Officer to join their team. As a Client Service Officer, you will play a crucial role in providing exceptional customer service to...


  • Adelaide Region SA, Australia OZ Global Recruitment Full time

    Full time or part-time role Flexible work environment and hours Modern, wellappointed CBD officesOur client is a well-regarded, boutique financial planning, accounting and business advisory practice located in the Adelaide CBD. They have built a reputation based on trust, integrity and work hard to achieve results for their clients.They have an excellent...


  • Adelaide Region SA, Australia Entree Recruitment Full time

    **Full-time 12-month contract | Located in the Adelaide CBD | $70,000 + super** - ** Provide exceptional customer service and build relationships** - **Fast-paced, supportive working environment** **About the Company** As a significant employer in South Australia, our client is a diverse member-based association that positively impacts the lives of its...


  • Adelaide Region SA, Australia SMAART Recruitment Full time

    Competitive salary package + Bonuses Flexible working options because life happens outside of work Modern CBD office with great views and a relaxed dress cultureA proud family finance firm is seeking a Client Service Officer to join their team. As a Client Service Officer, you will play a crucial role in providing exceptional customer service to...


  • Adelaide Region SA, Australia Chandler Macleod Full time

    Chandler Macleod is seeking a highly skilled and motivated Client Services Officer to join our client’s dynamic team. In this role, you will be responsible for preparing client documentation, specifically ROA (Record of Advice) and SOA (Statement of Advice) documents. Key Responsibilities: - Prepare accurate and comprehensive ROA and SOA documents in...


  • Adelaide Region SA, Australia HAYS Full time

    Are you a highly organised and customer-focused professional with experience in client services? **Your new company** My client is a leading provider of within tax, audit, and business advisory. They pride ourselves on delivering exceptional client experiences and providing expert solutions to meet their needs. As a well-established firm, we value...


  • Adelaide Region SA, Australia Hudson Australia Full time

    We have the opportunity for 2 Client Service Officers to join the Federal Department of Veterans' Affairs in a long term contractWe have the opportunity for 2 Client Service Officers to join the Federal Department of Veterans' Affairs in a long term contractAbout the role: Client Service Officer APS level 3 equivalent Starting May 2023 (pending security...


  • Adelaide Region SA, Australia HAYS Full time

    Potential for part-time hours negotiable **Your new company** Your new company is an accounting and financial planning firm based in the CBD seeking a permanent Client Services Officer to join their accounting team. **Your new role** Your new role as Client Services Officer will be responsible for duties not limited to: - Database management - Updating...


  • Adelaide Region SA, Australia Medical Insurance Group Australia (MIGA) Full time

    MIGA is a leading national provider of medical indemnity insurance and associated services to the healthcare profession across Australia. Client Services Officer **About our business** With a history spanning over 120 years, we are proud and passionate about the service and support we provide to our clients. As a leading, national medical indemnity insurer...


  • Adelaide Region SA, Australia HAYS Full time

    A leading firm is seeking an experienced Client Services Officer to join their Portfolio Management Team. **Your new company** This company specialises in broking and portfolio management services. They take pride in commitment to wealth creation and offering valuable insights into the investment sector and provide holistic solutions. The organisation...


  • Adelaide Region SA, Australia Medical Insurance Group Australia (MIGA) Full time

    MIGA is a leading national provider of medical indemnity insurance and associated services to the healthcare profession across Australia.Client Services OfficerAbout our businessWith a history spanning over 120 years, we are proud and passionate about the service and support we provide to our clients. As a leading, national medical indemnity insurer to the...


  • Adelaide Region SA, Australia HAYS Full time

    A leading firm of accountants and advisors are seeking an experienced Client Services Officer to join them. **Your new company** This company is an award winning accounting and advisory firm. They work across a broad range of services and reach outstanding results personally and professionally. They offer a workplace full of opportunities to further your...


  • Adelaide Region SA, Australia Calvary Community Care Full time

    Adelaide, SA, Australia Permanent **Closing on**: Sep 1 2023 Favourite Position Description Make a difference at one of Australia’s leading health care providers Generous salary packaging benefits, ongoing professional development and supportive team environment Permanent Full-Time and Part-Time positions available About the role Our Client...


  • Adelaide Region SA, Australia Calvary Community Care Full time

    Adelaide, SA, AustraliaPermanentClosing on: Sep 1 2023FavouritePosition DescriptionMake a difference at one of Australia's leading health care providersGenerous salary packaging benefits, ongoing professional development and supportive team environmentPermanent Full-Time and Part-Time positions availableAbout the roleOur Client Services Officer plays a key...


  • Adelaide Region SA, Australia Danny Met Sally Full time

    Attractive Salary & Incentives - Additional Leave Benefits - Career Development Opportunities **About Us** *** Danny Met Sally is a National Premium Disability Service Provider with a difference. We are the fastest growing disability service provider in Australia, - let us tell you why. The philosophy that drives our organisational purpose is to support...


  • Adelaide Region SA, Australia OZ Global Recruitment Full time

    Full time or part-time role - Flexible work environment and hours - Modern, well-appointed CBD offices Our client is a well-regarded, boutique financial planning, accounting and business advisory practice located in the Adelaide CBD. They have built a reputation based on trust, integrity and work hard to achieve results for their clients. They have an...


  • Adelaide Region SA, Australia DFP Recruitment Services Full time

    **Job description**: **Our Federal Government client provides support, services and information to a range of customers. In the role of Client Services Support Officer, you will provide phone-based and administrative assistance to provide the delivery of medical and allied health services. Training and a buddy system will be used to get you fully trained in...


  • Adelaide Region SA, Australia DFP Recruitment Services Full time

    **Job description**: **Our Federal Government client provides support, services and information to a range of customers. In the role of Client Services Support Officer, you will provide phone-based and administrative assistance to provide the delivery of medical and allied health services. Training and a buddy system will be used to get you fully trained in...


  • Adelaide Region SA, Australia Hudson Australia Full time

    We are looking to fill a number of vacancies for an **APS3 equivalent** **Client Service Officer **contractors** **within the Health Approvals and Home Care Team at a **Federal Government Department.** **THE ROLE**: - Full time roles - **37.5 hours** per week, Monday to Friday (except public holidays) - The positions are located at** King William Street,...