Rostering Officer

6 months ago

Canberra, Australia Life Without Barriers Full time

**Job no**: 503613

**Employment type**: Part Time

**Location**: ACT, Albury Wodonga & Murray, Blue Mountains & Central West, Coffs Harbour & North Coast, Dubbo & Central NSW, Far West & North Central NSW, Gosford & Central Coast, Goulburn & Southern Tablelands, Lismore & Far North Coast, Newcastle, Maitland & Hunter, Port Macquarie & Mid North Coast, Richmond & Hawkesbury, Sydney, Tamworth & North West NSW, Tamut, Southern Highlands & Snowy, Wagga Wagga & Riverina, Wollongong, Illawarra & South Coast, Darwin, Alice Springs & Central Australia, Katherine & Northern Australia, Brisbane, Gold Coast, Bundaberg & Wide Bay Burnett, Cairns & Far North, Gladstone & Central QLD, Hervey Bay & Fraser Coast, Ipswich, Logan, Mackay & Coalfields, Mt Isa & Western QLD, Norfolk Island, Rockhampton & Capricorn Coast, Somerset & Lockyer, Sunshine Coast, Toowoomba & Darling Downs, Townsville & Northern QLD, Adelaide, Adelaide Hills & Barossa, Coober Pedy & Outback SA, Fleurieu Peninsula & Kangaroo Island, Mt Gambier & Limestone Coast, Riverland & Murray Mallee, Whyalla & Eyre Peninsula, Yorke Peninsula & Clare Valley, Hobart, Central & South East, Devonport & North West, Launceston & North East, Bairnsdale & Gippsland, Ballarat & Central Highlands, Bendigo, Goldfields & Macedon Ranges, Dandenong, Epping, Geelong & Great Ocean Road, Horsham & Grampians, Sunshine, Mildura & Murray, Melbourne, Morning Peninsula & Bass Coast, Shepparton & Goulburn Valley, Taralgon & La Trobe Valley, Yarra Valley & High Country, Perth, Albany & Great Southern, Broome & Kimberley, Bunbury & South West, Geraldton, Gascoyne & Midwest, Kalgoorlie, Goldfields & Esperance, Mandurah & Peel, Northam & Wheatbelt, Port Hedland, Karratha & Pilbara

**Categories**: Child, Youth & Family
- **$36.00 per hour + 11% Super + after hours penalties (SCHADS level 3)**:

- **Completely remote position working from home**:

- **Support our Child, Youth & Family services nationally**:

- **Work for a leading social purpose organisation**:

- **Roster experience essential**

**About the Organisation**

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

**About the Role**

We are excited to launch the next recruitment round for our **National After-Hours Service** for our Child, Youth and Family Services. The service was created to provide on-call support to our staff and carers who support young people and children in our Out of Home Care Services nationally. As part of this support, we will also provide an after-hours rostering team who will manage any shift changes between the hours of 5pm and 9am weekdays and complete cover over the weekends.

As a **Rostering Officer** you will work as part of a centralised team to coordinate and optimise the available workforce by utilising rostering and scheduling systems (Microsoft Teams SHIFTs) to best meet client requirements and promote a sustainable workforce.

Flexibility is key, as you'll be required to work weekends, public holidays, and attend yearly mandatory training sessions in Sydney. However, in return, you'll have the opportunity to work remotely from home on a rotating roster basis, offering a desirable work-life balance. Additionally, real opportunities for career progression await, with advancements to Senior positions (SCHADS level 4) available every six months.

**About the Roster**

**Key Responsibilities**
- Fill shifts made vacant by unscheduled leave and in time needs of clients and services outside of regular business hours
- Work with stakeholders to understand Service Agreements and customer needs
- Respond to ad hoc changes required by customers and workers by adjusting schedules and systems and communicating with stakeholders daily
- Develop ‘best fit’ schedules for customers and optimise rosters for workers and the program
- Monitor rosters and schedules to ensure that support is delivered to customers that reflects the customer’s current service agreement
- As required, provide reports to the manager or their delegate
- Comply with all Life Without

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