Business Support Officer

2 months ago

North Geelong, Australia Wathaurong Aboriginal Co-Operative Full time

**Wathaurong Position Description**

**Position Title **Business Support Officer

**Location **33 Mackey Street, North Geelong

**Unit **Family Services

**Contract **Full-time Ongoing

Aboriginal Community Controlled Health Services Award
**Award**

2020

**Reports to **Executive Manager, Family Services

**Direct Reports **Nil

**Wathaurong Aboriginal Cooperative Limited**

The name Wathaurong (Wadda-Wurrung) is a recognised Tribe

(community which consists of some 25 Clans) that form part of

the Kulin Nation of Aboriginal people. The Traditional

boundaries of the Wathaurong people span the coastline from

the Werribee River to Lorne peninsula and traverse inland to a

north direction towards Ballarat. Wathaurong services

Aboriginal Communities living on Wadda-Wurrung, Gulidjan and

Gadubanud Countries.

Wathaurong was formed by community in 1978 as a place of common ground where Aboriginal

people could be together and share in a sense of community with formal registration in 1980 to

support the social, economic, and cultural development of Aboriginal people, particularly within

the Geelong and surrounding areas. Wathaurong Aboriginal Cooperative Limited is an

Aboriginal Community Controlled Organisation governed by an Aboriginal Board who are

elected through the Annual General Meeting process annually, with their Chief Executive Officer

to operationalize the strategic directives of the Board.
(Pictured - Wathaurong Service catchment area)

**Purpose of the Role**

This position provides high-level confidential administrative support to Executive Managers to

a range of discreet, and confidential tasks, projects and coordinate processes. While also acting

as a key point of contact with internal and external stakeholders. You will review and prepare

briefings, correspondence, minutes, agendas and working papers to ensure that actions are

followed up and completed.

Business Support Officer | Position Description

**Wathaurong Position Description**

**Key Result Area Key Responsibilities**

**Primary Responsibilities **- Provide high level confidential secretarial support to the

Executive Manager including diary, meeting management,
- Provide high level confidential administrative support to

Executive Managers in preparing Board papers, coordinate

correspondence and prioritise actions.

and telephone enquiries and take follow-up action and

processing correspondence ensuring organisation

requirements are met.
- Provide support in the organisation of meetings with the

preparation of presentations and agendas, acting as minute

secretary and facilitating follow-up action.
- Proofread and process written advice, briefs, and

correspondence in an accurate and timely manner.
- Develop and maintain records, filing and document

management systems necessary to monitor and control

papers and other information required by the Executive

Manager.
- Maintain strong relationships with Executives, Senior

management and staff within the organisation and external

stakeholders.
- Other duties as directed that are not listed in the position

description, but which are consistent with a position of this

grade and skills requirement.

**Stakeholder & **- Develop positive relationships with community stakeholders

**Community Engagement **and provide visible presence at community events and

meetings
- Ensure activities are culturally safe, appropriate, and

accessible for the needs of Aboriginal and Torres Strait

Islander people
- Engage and collaborate with relevant internal and external

stakeholders to support and develop the current and future

needs of the Aboriginal workforce within the region of the

cooperative

**Administration & **- Comply with the standards of a child safe organisation in both

**Compliance **practice and culture
- Commitment and contribution to Quality Improvement

Activities

Business Support Officer | Position Description

**Wathaurong Position Description**

**Selection Criteria**

**Essential**
- Knowledge of safe and appropriate culturally centred practices for Aboriginal and/or

Torres Strait Islander focused services, including employment of Aboriginal and/or Torres

Strait Islander people.
- Demonstrated understanding of social, physical, economical, and cultural strengths and

challenges affecting Aboriginal communities and their ability to access adequate and

quality services.
- Understanding of the purpose and expectations of the Victorian Child Safe Standards and

demonstrated commitment to contributing to a child safe organisation in both practice and

culture.
- Clearly and confidently communicates with people at all levels of the organisation.

Identifies key messages and information required for decision making. Uses audience

feedback to refine communication and ensure communications are understood. Handles

difficult and sensitive communications well.
- Anticipates potential problems and pre-empts required actions. Continually liaises with key

stakeholder

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