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Customer Service Officer- Reception

1 month ago

North Geelong, Australia Gateways Support Services Full time

**Customer Service Officer
- Reception**:

- Admin / Secretarial / Office Support
- Receptionist
- VIC Other
- Part-time

31/1/2024
- Part Time role (20 hours/week)
- 2x roles: 8.30am-12.30pm M-F and 12.30pm - 4.30pm M-F
- North Geelong location

Gateways Support Services vision is to help provide support for children and adults with a disability and their families to maximise their quality of life.

Our staff are made up of mountain bike riders, comedians, skiers, surfers, video game superstars, movie buffs, musicians, cat people, dog people and moreAt Gateways you’ll all have one thing in common, the passion to support people with a disability and make every day a better day.

**The role**:
We are seeking two part time
- The ability to present a positive image of the organisation to clients, other organisations and the public.
- The ability to build rapport with staff, clients and visitors and to adapt the level of engagement to meet the needs of the individual
- Previous professional experience at a busy Reception desk
- Effective, positive and respectful verbal and written communication skills
- Administration experience including word processing letters, reports, minutes, newsletters, preparation of spreadsheets and entering client data
- A professional and flexible manner
- Demonstrated attention to detail and accuracy
- Effective teamwork.
- Working With Children Check (Employee)
- NDIS Workers Screening Check
- NDIS Workers Orientation Module certificate of completion

**Why work at Gateways?**
- Salary packaging
- Great career prospects with a reputable organisation
- Employee Assistance Program
- Free flu vaccinations

**To be eligible for this role, you will need to present**:

- NDIS Workers Screening Check Clearance
- Working with Children Check (Victorian, Employee)
- Victorian Driver's License

How to apply?

Child safety is embedded in our culture. Gateways are proud to be a child safe organisation with zero tolerance for child abuse.

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