Aps4 Complaints Business Support Officer
2 weeks ago
**APS4 Complaints Business Support Officer**
- Hourly rate - $43.82 + super
- Located in Geelong
- 12 month contract with potential extension
- Full-time Mon to Fri: 8.30am to 5pm
**About the Role**
The
**APS4 Complaints Business Support Officer **will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex enquiries.
**Responsibilities may include but are not limited to**:
- Supporting the coordination of complaints received by the Agency including resolving at point of entry, assessing, recording and referring as required.
- Contacting relevant stakeholders to confirm receipt of referred complaints and gather information.
- Escalating complaints in accordance with established Agency complaint handling processes.
- Contributing to record keeping activities to ensure team records are accurate and current.
- Coordinating correspondence, briefing and reporting functions to the branch as needed.
**About you**:
- You will have excellent organisation and time management skills
- You will have excellent written and verbal communication skills
- You can build productive and working relationships with key stakeholders
** Please note you must be an Australian Citizen and will be required to complete a federal police check
-
Complaints Management Complaints Officers
4 weeks ago
Geelong, Australia Chandler Macleod Full time**Location*** - Geelong, Victoria - **Category*** - Executive - **Salary** - $43 AUD - $55 AUD Hourly - **Posted** - 15-Apr-2024 - **Work type** - Full Time - **Contact** - Jess Kaur - **Reference** - BH-159547-2 - **Federal Government opportunity open to NSW Charlestown, VIC Broadmeadows, Geelong, QLD Brisbane.** - **12-month contract with the possibility...
-
Complaints Management Complaints Officers
6 days ago
Geelong, Australia Chandler Macleod Full time**Location*** - Geelong, Victoria - **Category*** - Executive - **Salary** - $43 AUD - $55 AUD Hourly - **Posted** - 12-Apr-2024 - **Work type** - Full Time - **Contact** - Jess Kaur - **Reference** - BH-159547-2 - **Federal Government opportunity open to NSW Charlestown, VIC Broadmeadows, Geelong, QLD Brisbane.** - **12-month contract with the possibility...
-
Aps4 & Aps5 Complaints Officer's
4 weeks ago
Geelong, Australia Talent International Full timeaustralia greater geelong contract au$43.82 - au$55.24 per hour**Opportunity** Great full time hourly rate contract opportunities for an initial 12 months, paying $43.82 + Super & $55.24 + Super with the option to extend based in either Broadmeadows or Geelong. This is your opportunity to improve Australia’s largest healthcare reform since Medicare and...
-
Aps4 Admin Officer
7 days ago
Geelong, Australia DFP Recruitment Services Full time**Job description**: **The Opportunity** On behalf of a large Federal Government Agency in Geelong or Richmond, we are looking for experienced Admin Officers to join the team for a 12 month assignment. This role is Monday to Friday, 37.5 hours per week and will pay $43.824 per hour plus super. The APS4 Admin Officers will provide operational and...
-
Aps4 Admin Officer
4 weeks ago
Geelong, Australia DFP Recruitment Services Full time**Job description**: **The Opportunity** On behalf of a large Federal Government Agency in Geelong, we are looking for experienced Admin Officers to join the team for a 12 month assignment. This role is Monday to Friday, 37.5 hours per week and will pay $42.54 per hour plus super. The APS4 Admin Officers will provide operational and administrative support...
-
Aps4 Payments Officer
7 days ago
Geelong, Australia Chandler Macleod Full time**Location** *** - Geelong, Victoria**Category** *** - Accounting & Finance**Salary** - $44 AUD - $44 AUD Hourly**Posted** - 31-Aug-2023**Work type** - Casual/Temp**Contact** - Teresa Zanatta**Reference** - BH-150629**Applications close by 3pm Thursday 7th of September 2023.** **Mandatory: Australian Citizenship required to work within Federal...
-
APS6 Complaints Officers
1 week ago
Geelong, Australia Randstad Australia Remote Work Freelance Full timeAPS6 Complaints Officer, 12 month contract, $60.26 per hour, ASAP startAbout the OrganisationBased within a Federal Government organisation putting stakeholders at the heart of their work, the organisational values reflect a passion and commitment to building a positive, stakeholder-centred culture.About the OpportunityThis role is a 12 month contract based...
-
APS6 Complaints Officers
1 week ago
Geelong, Victoria, Australia Randstad Australia Full timeAPS6 Complaints Officer, 12 month contract, $60.26 per hour, ASAP startAbout the OrganisationBased within a Federal Government organisation putting stakeholders at the heart of their work, the organisational values reflect a passion and commitment to building a positive, stakeholder-centred culture.About the OpportunityThis role is a 12 month contract based...
-
Aps5 Complaints Officer
4 weeks ago
Geelong, Australia Chandler Macleod Full time**Location*** - Geelong, Victoria - **Category*** - Health - **Salary** - $55.24 AUD - $55.24 AUD Hourly - **Posted** - 22-Feb-2024 - **Work type** - Casual/Temp - **Contact** - Teresa Zanatta - **Reference** - BH-157498-1 - **MANDATORY: AUSTRALIAN CITIZEN required to work within Federal Government** **APPLICATIONS CLOSE: 3pm Wednesday 6th of March...
-
APS6 Complaints Officers
3 weeks ago
North Geelong, Australia Randstad Full timeAPS6 Complaints Officer, 12 month contract, $60.26 per hour, ASAP startAbout the OrganisationBased within a Federal Government organisation putting stakeholders at the heart of their work, the organisational values reflect a passion and commitment to building a positive, stakeholder-centred culture.About the OpportunityThis role is a 12 month contract based...
-
Aps4 Executive Assistant
7 days ago
Geelong, Australia Chandler Macleod Full timeAs one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our **Federal Government** client is seeking...
-
APS5 Complaints Officers New Release
2 weeks ago
Geelong, Victoria, Australia Randstad Australia Full timeNew Role Release – previous applicants encourage to apply If you're ready for a challenging and rewarding career in the Federal Government, we encourage you to apply today and be part of a dedicated team making a difference in our community.I have a huge range of roles in this division. To be considered, please register your interest to the specific job...
-
APS5 Complaints Officers
2 weeks ago
North Geelong, Australia Randstad Full timeNew Role Release – previous applicants encourage to apply !If you're ready for a challenging and rewarding career in the Federal Government, we encourage you to apply today and be part of a dedicated team making a difference in our community.I have a huge range of roles in this division. To be considered, please register your interest to the specific job...
-
Multiple Complaints Officers
7 days ago
North Geelong, Australia Talent International Full timeOpportunity Great full time hourly rate contract opportunities for an initial 12 months, paying $55.24 + Super & $60.26 + Super with the option to extend based in either Broadmeadows or Geelong. This is your opportunity to improve Australia’s largest healthcare reform since Medicare and protect our most vulnerable. Multiple positions at both APS5 and...
-
Aps4 Administration Officer
4 weeks ago
Geelong, Australia Chandler Macleod Full time**About the Organization**: This leading Federal government agency supports Australian’s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different...
-
Business Support Officer
4 weeks ago
Geelong, Australia IPA Personnel Services Full timeBusiness Support Officer - Finance Administration - Based in Geelong - 6-7 Week temporary contract - $35-40 per hour + Super Our client is seeking an organized and proactive individual to join our team as a Business Support Officer. In this role, you will provide essential administrative and project support for the reimbursement claim under the Disaster...
-
Service Support Officer
4 weeks ago
Geelong, Australia Chandler Macleod Full time**Location*** - Geelong, Victoria - **Category*** - Office Support - **Salary** - $ AUD - $ AUD Hourly - **Posted** - 18-Apr-2024 - **Work type** - Casual/Temp - **Contact** - Claudia Leiva - **Reference** - BH-159835-1 - **Applications close 15.00 PM AEST, 23rd April 2024** **Mandatory: Australian Citizenship required to work within Federal...
-
Aps3 Participant Support Officer
4 weeks ago
Geelong, Australia Talent International Full time**Job Details**: **Location** Geelong **Salary** AU$36 - AU$37 per hour **Job Type** Full Time **Ref** BBBH101968_1684392061 **Contact** Samuel Beckett **Posted** about 1 hour ago **The opportunity** Our client is a community focused federal government agency. They have an exciting opportunity available for multiple Participant Support Officers...
-
Procurement Officer(S)
7 days ago
Geelong, Australia DFP Recruitment Services Full time**Job description**: On behalf of a large Federal Government Agency based in Geelong, we are looking for APS4 and APS5 Procurement Officers to join the Procurement team on a 12 month assignment. The positions are across various Procurement streams but predominantly for the Procurement Reporting and Contract Management stream. **The Procurement Officers...
-
Business Support Officer
7 days ago
Geelong, Australia Department of Energy, Environment and Climate Action Full timeThe Business Support Officer (BSO) will promote service excellence through the delivery of customer service, administration and site management services. The role assists in the management of fleet vehicles, ensuring log sheets are completed accurately, maintaining service schedules and overseeing the vehicle booking system. This position requires a...