Service Administrator
3 weeks ago
Fantastic global business with over 50 years in the market
- Collaborative team environment, career advancement
- Accessible Moorebank location with free parking
Join a busy and exciting team, contribute to the success of this global business in growth, servicing, prioritising customers and service teams alike ensuring all administration and paperwork is handled efficiently
- Processing service orders and customer invoices generated by Field Service activities
- Responding appropriately to and resolving service enquiries, both internal and external
- Completing specific monthly fixed-price service invoicing
- Ensure any relevant branch operations reporting requirements are completed in a timely manner
- Be familiar with all policies and procedures rnsuring they are implemented within the Service activity and where necessary reviewed and updated as appropriate.
- Assist with other service-related duties requested by the Branch Service Manager due to customer requirements and/or demands with business growth.
- Keeping the accounts department up to date with any customer detail changes.
Experience:
- Experience working within a similar/relevant industrial service sector
- Confidence with software packages eg SAP / Oracle/ salesforce
- Previous experience with Microsoft office suite, especially Excel.
- Proven experience in working in a fast pace environment
Skills:
- Strong time management and organisational skills - ability to handle multiple tasks at one time
- Strong attention to detail and accuracy
- Computer savy - has the ability to learn new systems and computer softwares.
- Good communication and interpersonal skills
- Strong customer focus
- Is self-motivated
- Problem solving
24654_167149887475056
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