Office/operations Manager

4 weeks ago

North Sydney, Australia Owner Inspections Full time

**About Us**:
Owner Inspections is a thriving and rapidly growing Australian business specialising in providing comprehensive property inspection services to property owners, businesses the government. We pride ourselves on delivering exceptional service and ensuring our client's satisfaction with our work.

We are located in North Sydney, with easy access to public transport.

**Responsibilities**:

- Manage all aspects of daily operations, including staff management, customer service, quality control, and marketing efforts
- Develop and implement strategies to optimise efficiency, productivity, and profitability
- Ensure the highest level of customer satisfaction by addressing and resolving client issues promptly and professionally
- Collaborate with the owners to identify new growth opportunities and implement strategic initiatives
- Set up, integrate, and maintain CRM systems for optimal business performance
- Oversee marketing campaigns and initiatives to drive brand awareness and generate new leads
- Prepare and analyse comprehensive reports on business performance, financials, and key performance indicators
- Ensure compliance with all relevant laws, regulations, and company policies
- Foster a positive, proactive work environment, encouraging a solutions-oriented attitude among team members

**Requirements**:

- Minimum 3 years of experience in operations management or a similar role, preferably within the property inspection industry
- Must have previous experience in Australia or an English-speaking country
- Native or fluent English speaker with excellent written and verbal communication skills
- Proven track record of managing end-to-end business processes and implementing effective solutions
- Tech-savvy with experience setting up and integrating CRM systems
- Solid knowledge of marketing strategies and principles
- Strong reporting and data analysis skills
- Demonstrated ability to work independently, adapt to changes, and solve problems proactively

**Benefits**:

- Full-time, permanent role with a competitive salary of $80,000 - $90,000 + super + annual bonus
- Performance-based bonuses, rewarding your hard work and dedication
- Opportunity to play a critical role in a growing Aussie business
- Collaborative and supportive work environment
- Convenient North Sydney office location, close to public transport

If you are a highly motivated individual with a passion for excellence and a proven ability to drive results, we want to hear from you. Please submit your resume and a cover letter detailing your experience and suitability for the role.

**Salary**: $80,000.00 - $90,000.00 per year

**Benefits**:

- Employee stock purchase plan
- Free drinks
- Salary packaging
- Visa sponsorship

Supplemental pay types:

- Annual bonus

Ability to commute/relocate:

- NORTH SYDNEY, NSW 2060: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 14/05/2023

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