Assistant Director Operational Support and

1 month ago

Canberra, Australia NDIS Quality and Safeguards Commission Full time

NDIS Quality and Safeguards Commission 1

**Job Reference Number **067_02/24

**Position Title**
Assistant Director - Operational Support and

Development

**Classification **EL1

**Status **Ongoing

**Salary Range **$111,445 - $ 126,503 + 15.4% Superannuation

**Contact Person **Lauren Keith

**Contact Number **0439 231 743

**Date Applications Open **Friday 23 February 2024 12:00 am

**Number of Vacancies **1

**Division **Regulatory Operations

**Branch **Regulatory Campaigns & Projects

**Section** Operational Support and Development

**Location**

Adelaide SA, Brisbane QLD, Canberra ACT, Darwin NT,

Hobart TAS, Melbourne VIC, Penrith NSW, Parramatta

NSW, Perth WA

**Date Applications Close **Friday 8 March 2024 11:30 pm

**About the NDIS Quality and Safeguards Commission**

The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent

agency established on 1 July 2018 to improve the quality and safety of NDIS supports and

services. The Commission is the dedicated national regulator of NDIS service providers in

Australia and a non-corporate entity under the _Public Governance, Performance and _
- Accountability Act 2013_.

NDIS Quality and Safeguards Commission 2

**The NDIS Commission’s core legislative functions are to**:
Uphold the rights of, and promote the health, safety and wellbeing of, people with

disability receiving supports or services, including those received under the National

Disability Insurance Scheme;
Develop a nationally consistent approach to managing quality and safeguards for

people with disability receiving supports or services, including those received under

the National Disability Insurance Scheme;
Promote the provision of advice, information, education and training to NDIS

providers and people with disability;
Secure compliance with relevant legislation through effective compliance and

enforcement arrangements, including through the monitoring and investigation

functions conferred on the Commissioner by legislation;
Promote continuous improvement amongst NDIS providers and the delivery of

progressively higher standards of supports and services to people with disability;
Develop and oversee the broad policy design for a nationally consistent framework

relating to the screening of workers involved in the provision of supports and services

to people with disability;
Provide advice or recommendations to the National Disability Insurance Agency

(NDIA) and its Board in relation to the performance of the Agency’s functions;
Engage in, promote and coordinate the sharing of information to achieve the objects

of the relevant legislation; and

Provide NDIS market oversight, including:
I. by monitoring changes in the NDIS market which may indicate emerging risk; and

II. by monitoring and mitigating the risks of unplanned service withdrawal.

The NDIS Commission is a disability friendly organisation that offers interesting and

Commission.

**An exciting new role awaits**

The NDIS Commission is undergoing a period of exciting transformation. If you are forward

thinking, self-motivated, resilient, and adept at building relationships in a complex and fast

paced environment, we welcome you to explore the NDIS Commission as your next

challenge.

NDIS Quality and Safeguards Commission 3

**Regulatory Operations Division**

The Regulatory Operations Division delivers regulatory and compliance operations, including

incident response, compliance monitoring and investigations. It is responsible for the

approval of providers, suitability assessments and manages the national Worker Screening

database. It uses a range of compliance and enforcement tools to support quality services

and safeguarding of participants. It manages key stakeholder interactions with other

regulators, enforcement and government agencies. It contributes to the development of

regulatory practice and policy, strategic initiatives, and regulatory campaigns. The Division

has three key branches and a small office supporting the Deputy Commissioner:
Market Operations

Regulatory Campaigns and Projects

Compliance and Enforcement

Office of the Deputy Commissioner.

**Operational Support and Development Team**

The Operational Support and Development Team is a new function being established to

support the operational learning and development of NDIS Commission staff (enterprise

wide). As part of its Regulatory Capability Program, the NDIS Commission is developing a

Regulatory Learning and Development Program (RLDP). The new team will support this

project and associated change implementation activities. It will stand up the function on an

ongoing basis. Working collaboratively with existing corporate service teams, the

Operational Support and Development Team will assist Assistant Commissioners and the

Office of the Deputy Commissioner to streamline divisional workforce planning, recruitment

and on-boarding processes; manage the delivery of regulatory learning and development,

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