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Lending Manager

3 months ago


Canberra, Australia Suncorp Group Full time

An exciting opportunity has arisen for a Lending Manager to join our team in Canberra and support teams to identify and develop sources for new home loan clients.

**This role is a permanent full-time role across Monday to Friday.**

**What you’ll do**
- Assess the financial needs of customers and provide options to meet those needs in pursuit of specific sales, service, growth and connected customer targets
- Design, implement and monitor mortgage & small business lending markets and business plan, and subsequent achievement to the goals set by Suncorp.
- Monitor and analyse portfolio growth, sales, service, credit quality, ROI, MFI and expense results for the portfolio. Identify and implement corrective activity where performance gaps exist within budgeted targets.
- Generate opportunities for sales specialists for Stores through Business Development, Self-Generation and web leads.
- Maximise the visibility of the Suncorp brand throughout the region by actively and positively promoting the company at public events
- Provide options for appropriate solutions to customer needs.
- Support improvement and monitor the relevant customer service / customer satisfaction outcomes for the portfolio.

**What you’ll bring**
- Tertiary Qualifications in Business, Commercial or Finance is desirable but not mandatory
- Previous experience in Lending required
- Demonstrated experience in roles requiring growth and retention of a customer base
- Experience working within the financial industry
- Analytical skills - ability to develop solutions and courses of action and recommendations by using information to identify key issues and compare with other data
- Attention to detail - able to accurately check and process tasks and show concern of all aspects of the role
- Ability to recognise, understand and support need for change
- Ability to convey and explain information confidently both written and verbal

**What we can offer you**
- A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave.
- Great company discounts and benefits - 25% off insurance products & staff banking offers
- Extensive reward and recognition programs
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Find our full list of benefits here - Employee benefits | Suncorp Group

**About us**

Joining our team is more than just a job - it’s a chance to grow, learn and thrive. We offer competitive compensation, a nurturing work environment, ongoing training, and ample opportunities for your career advancement. Your success is our success and we’re committed to helping you excel.

**Advertised**: 29 Apr 2024 AUS Eastern Standard Time
**Applications close**: 09 May 2024 AUS Eastern Standard Time