Sales Consultant Pet Insurance

1 month ago

Kawana Waters, Australia Auto & General Insurance Full time

**About the Role**:
As our new Consultant, you will be required to sell, add value, and retain Pet Health Insurance products whilst providing exceptional customer service and meeting and exceeding sales targets.

**Position Accountabilities**:

- Communicate with customers via digital chat, outbound and inbound calls
- Secure sales from customers who have recently visited our website or called our contact centre
- Assist with refining and improving processes within the Pet Sales Team
- Provide exceptional customer service, exceeding customer expectations

**What experience you’ll bring**:

- Experience in a Call Centre environment, General Insurance or Financial services beneficial
- Experience in interacting and servicing customers via phone call
- Demonstrated ability to learn all aspects of the Sales Process & identify sales opportunities quickly
- Ability to adapt to change, e xcellent verbal and written communication skills, computer literate and able to learn new systemsA strong team player who works in collaboration with others

**Our perks**:

- **Extra leave**:

- Enjoy additional leave days on us You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
- **Paid parental leave**:

- We support our new parents with paid parental leave and other benefits.
- **Workplace giving**:

- If you’re passionate about a cause, then we are too - we offer workplace giving and we’ll dollar match your donations to registered charities.
- **Development opportunities**:

- We’re championing your development with internal programs and access to a wide range of online courses.
- **Employee discounts**:

- You’ll receive discounts on Budget Direct insurance products.
- **Reward and recognition**:

- We reward high performance with employee recognition, reward and incentive schemes.
- **Onsite facilities**:

- There’s excellent end-of-trip facilities on offer and private spaces for nursing mothers.
- **Get social**:

- Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
- **Perks App**:

- Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.

**About us**

Auto & General (A&G) is the fastest growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin Money.

Our range of general insurance products protect customer’s most valued possessions on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.**Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

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