Contact Centre Manager

About Belgravia LeisureWe are a leading leisure management company that delivers exceptional experiences to our customers. Our team is passionate about providing outstanding service, and we're looking for a skilled Contact Centre Manager to join us.Estimated Salary: $85,000 - $110,000 per annumJob DescriptionA competitive salary is offered for this...

About the OpportunityWe are seeking a highly motivated Contact Centre Manager to lead our Health Insurance Contact Centre within our Customer Service team. Our Contact Centres serve as a primary point of connection for Bupa Health Insurance customers and potential customers.Our Contact Centre Advisors engage in meaningful interactions via the voice channel,...

Ingenico is a global leader in the fintech market, with more than three decades of experience and employs over 7,500 people. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keep anticipating the evolution of commerce worldwide. We provide merchants with a comprehensive and innovative range...

About the RoleWe're seeking a highly skilled and experienced professional to lead our outsourced contact centre service delivery and tag management providers. As our Contact Centre and Tag Manager, you'll play a pivotal role in ensuring we deliver outstanding customer experience via our offshore contact centre provider, while continuing to evolve and...

Ingenico Group is a global leader in the fintech market, with a rich history of innovation and a diverse community of experts driving the evolution of commerce worldwide.We provide merchants with a comprehensive range of services and solutions that simplify payment processes and enhance the consumer experience, across various sales channels and payment...

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down. About the roleWe’re seeking a Contact Centre and Tag...

About the OpportunityWe are seeking a highly experienced Senior Contact Centre Manager to lead our Health Insurance Contact Centre team in delivering exceptional customer experiences.The successful candidate will be responsible for managing a team of 10-15 direct reports and ensuring that service targets are achieved through developing and training staff,...

Job OverviewWe are seeking an experienced Lead Contact Centre Manager to join our team at Belgravia Leisure. As a key member of our contact centre, you will be responsible for leading a team of consultants and ensuring excellent customer service.About the RoleThis is a challenging and rewarding role that requires strong leadership skills, excellent...

**Introduction**: Are you ready to be part of something bigger? At Lite n' Easy, we are not just about meals; we are about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they are on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion...

About IngenicoIngenico is a global fintech leader with over three decades of experience and a workforce of over 7,500 people. Our extensive footprint enables us to scale projects and nurture talents. Innovation is ingrained in our DNA, and our diverse community of experts continually anticipates the evolution of commerce worldwide.We provide merchants with a...

Full time permanent role - Mulgrave location - this is an office based role - Working days - Monday to Friday **About the role**: As a Contact Centre Administrator you will be responsible for providing customer service and coordination support within the Commercial division. The purpose of this role is to resolve customer complaints and issues promptly...

Location: Melbourne | CBD Job type: Full time / 30/06/2025 Organisation: Department of Justice and Community Safety **Salary**: $109,730 - $132,764 Occupation: IT and Telecommunications Reference: VG/1817988SEP2024 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their...

Job DescriptionWe are seeking a highly skilled and experienced Technical Operations Manager to lead our Contact Centre team in Melbourne. As a key member of our team, you will be responsible for ensuring the effective and efficient functioning of our Technical contact centre.In this role, you will oversee daily operations, optimise processes to enhance...

**About the company** This is an exciting opportunity for an experienced **Customer Contact Centre Manager **to join a rapidly growing organisation who are renowned industry leaders in supporting their customers with their charging outcomes! The growth of the business is exponential with lots of exciting projects coming up. You will be managing a team and...

As a Sales Team Lead - Contact Centre Operations, you will be responsible for spearheading the growth and expansion of our contact centre. You will oversee daily operations to ensure agents meet sales targets while maintaining high-quality customer interactions. Key Responsibilities: Operational Management: Oversee daily operations to ensure agents meet...

Exciting opportunity to make your mark in Startek - a global company - Melbourne CBD Location, close to public transport - Opportunity to grow and develop your career **About Startek** Startek is a leading global provider of customer experience management solutions. The company provides business process outsourcing and technology services to corporations...

About the Role">As a Senior Operations Manager, you will be responsible for leading our Contact Centre team to achieve outstanding performance and deliver exceptional customer experiences.Key Responsibilities">">Manage a team of 10-15 direct contact centre consultant reports.">Develop and implement effective strategies to improve team performance and...

Contact Centre Administrator role available - Fixed term until 30 June 2025 - Full time opportunity - VP5 salary: $109,730 to $132,764 plus superannuation The Department of Justice and Community Safety (the department) is seeking a Contact Centre Administratorto provide a critical role within Corporate Services and Infrastructure. About the Business...

About the RoleWe are seeking a highly skilled Contact Centre Manager to lead our team of consultants in delivering exceptional customer service and achieving sales/service targets.The successful candidate will possess excellent leadership, people management and team management skills, with experience managing a team of 10-15 direct contact centre consultant...

$36.34 per hour + Super - Immediate start - 6 months potential extension - WFH Options **Customer Service Officer** - $34.36 per hour + Super - Immediate start - WFH Options **The organisation** A Victorian agency of the State Government that manages and protects Melbourne's major water resources on behalf of the community. **About the role** You will...