Manager Student Administration

1 week ago

Melbourne City Centre, Australia William Angliss Institute Full time

**Commencement Salary dependent on qualifications and experience**:

- ** Full Time and Ongoing Opportunity**

**ABOUT THE ROLE**:
An exciting opportunity exists for an experienced individual with a solid understanding of Vocational Education and Training and Higher Education student administrative requirements to provide leadership and direction on system optimisation and continuous business improvements by facilitating effective information management, resource planning and timely provision of information for end users.

**KEY DUTIES AND REPONSIBILITIES**:

- Provide leadership for the Student Administration department and associated responsibilities to ensure achievement of deliverables, effective processes, a high level of customer service and a positive working environment.
- Manage continual development of the Student Management System (SMS) and student administration policies and procedures to ensure data integrity and efficient, effective and compliant student administration processes and services which optimally leverage system capability.
- Student Information Management to ensure accurate and compliant student records for the complete student lifecycle from admission through to graduation.
- Ensure a culture of continual business improvement is instilled within the Student Administration team through assessment and implementation (where applicable) of new technologies and business solutions.
- Manage the Institute’s student related external claims and reporting processes and related compliance requirements.
- Ensure effective management of student receivables.
- Provide expert advice, guidance and support to a range of stakeholders in respect to student administration requirements.
- Manage the development and delivery of student administration training to ensure student administration staff have the required level of process and system understanding to effectively perform their role.
- Please view the _**_position description_**_ for further information about the duties and responsibilities required for the role._

***

**THE IDEAL CANDIDATE WILL HAVE**:

- A relevant tertiary degree and significant experience preferably in an education administration environment. A post-graduate qualification will be highly regarded.
- Significant management experience and skills in leading and developing teams and functions and development of departmental goals, priorities, plans and performance metrics.
- Strong IT skills and experience with complex management information systems (preferably student management systems) and a demonstrated track-record in their effective utilisation and optimisation.
- Strong track record of business process improvement.
- Experience working in a compliance driven environment and in implementing quality control and assurance measures to ensure desired outcomes.
- Well
- developed communication skills with demonstrated ability to communicate information effectively in both oral and written form.
- Effective organisational skills and attention to detail with demonstrated ability to manage conflicting priorities within specified timelines.
- Well-developed stakeholder management skills that foster a co-operative and collegiate approach within the Student Administration Department and with other Departments, influencing behaviours consistent with Institute objectives.
- Demonstrated behaviours that align with the William Angliss Institute Values.

**EMPLOYEE BENEFITS**:

- Reward and Recognition Programs
- Learning and Development Opportunities
- Myki Commuter Club
- Onsite Medical Centre
- On Campus Café and Restaurant
- Novated leasing
- Employee Counselling Services

**HOW TO APPLY**:

- A current resume;
- A separate document addressing each of the **Key Selection Criteria located in the position description. **_Please write one paragraph for each Key Selection Criteria, explaining how you meet the Selection Criteria based on your current/previous work and life experience._

**APPLICATIONS CLOSE: Sunday 23 June 2024**

**FURTHER INFORMATION**:
**ABOUT US**:
William Angliss Institute is Australia’s largest specialist centre for foods, tourism, hospitality and events education and training. The Institute operates locally and internationally, delivering short courses and VET in Schools through to Certificate, Diploma, Degree and Masters Programs across its Melbourne, Sydney, Singapore and off-shore campuses and local and off-shore workplaces. The Institute prides itself on its passionate and dedicated people who reflect the organisation’s values:

- Personal Responsibility
- Inspiration
- Empowerment
- Community
- Expertise
- The Institute is fully supportive of the principles of Equal Employment Opportunity. Applications from Aboriginal & Torres Strait Islander peoples, people with disabilities and people from culturally diverse backgrounds are encouraged._
- The Institute is fully committed to providing a safe, culturally appropriate, and inclusive service for all people,

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