Student Management Officer
2 months ago
**About Us**:
Celebrating 80 years in 2020, William Angliss Institute is Australia’s largest specialist centre for foods, tourism, hospitality and events education and training. The Institute operates locally and internationally, delivering short courses and VET in Schools through to Certificate, Diploma, Degree and Masters Programs across its Melbourne, Sydney, Singapore and off-shore campuses and local and off-shore workplaces.
The Institute was named Large Training Provider of the Year at the 2021 Australian Training Awards. With a student-first focus and a commitment to meeting future needs, the Institute prides itself on its passionate and dedicated people who reflect the organisation’s values: personal responsibility, inspiration, empowerment, community and expertise. It prioritises and supports meaningful work, genuine connection, lifelong learning and healthy development, and a safe and inclusive workplace.
**About the Role**:
A full time opportunity exists for a motivated and committed individual to join the Student Management Team at the Institute on a fixed term basis. This role will provide professional and timely administrative process and operational support to VET programs to support the enrolment to graduation lifecycle of students.
- ** Commencing Salary: $59,632 per annum plus 10.5% superannuation plus annual leave loading**:
- ** Time Fraction: 1.0 (38 hours per week)**:
- ** Position Status: Fixed Term (until October 2023)**
**Key Responsibilities Include**:
- Ensuring accurate student and course enrolment information is recorded through the use of the Institute’s Student Management System - SMS
- Providing excellent customer service both in person and over the phone.
- Provide statistical data as required on enrolments, cancellations to the Centre for Food Trades and Culinary Arts team.
**Applications Close: Sunday 8**th** January 2023 at 5pm**
***How to Apply**:
- A separate document addressing each of the Key Selection Criteria (KSC) that demonstrates your experience against each point below.
- A cover letter
- A current resume
**This is a re-advertisement and therefore previous applicants need not apply.**
**Key Selection Criteria**:
**Please write a paragraph for each KSC, explaining how you meet the selection criteria, based on your previous work/life experience. **_Only applicants that address the key selection criteria will be considered for this role:_**
- Relevant Degree or Diploma with little or no relevant work experience; or a suitable combination of lesser qualifications and relevant experience.
- Demonstrated experience in an administration role, involving the co-ordination of a range of functions and a relevant qualification preferably in administration.
- A high level of attention to detail, with the ability to prioritise tasks, problem solve and make decisions with mínimal supervision.
- Experience in customer service, interpersonal and communication skills (both verbal and written), with a proven record of customer focussed outcomes.
- Demonstrated computer skills and proficiency in the Microsoft suite and various database software packages such as student management systems.
- Demonstrated behaviours that align with the William Angliss Institute
**View Position Description Here**
**Further Information**:
- The Institute is fully supportive of the principles of Equal Employment Opportunity. Applications from Aboriginal & Torres Strait Islander peoples, people with disabilities and people from culturally diverse backgrounds are encouraged._
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