Administration Officer Connecting Care
5 months ago
The Administration Officer (Connecting Care) will provide Waitlist Management and other Connecting Care services including appointment confirmations, waitlist auditing, outsourcing and health alerts. This position operates with a high degree of independence in performing the duties of the position while maintaining open channels of communication between all staff within the department.
**About Health Contact Centre**:
The HCC is part of the Queensland Government's commitment to addressing the growing demand in health services in Queensland. The HCC operates 24 hours a day, seven days a week delivering confidential telephone assessment and information services to the people of Queensland. The HCC strives to educate and empower people to make informed choices about their health and health care, promoting better health through the delivery of evidence-based clinical practice.
**What we are looking for**:
- Remains accessible to and builds relationships with customers using strong communication skills and negotiation skills to understand customers' needs and delivers a service that meets these needs.
- Proactively plans, organises and manages time effectively to produce results within set time frames and demonstrates understanding and consideration for team members.
- Understands, contributes to and accurately follows quality systems and procedures, whilst remaining flexible and open to change.
- Perform administrative duties accurately, concisely and timely to ensure integrity of patient data.
- Demonstrated ability to coordinate workload (clinical appointments, waiting list management, meeting outcome targets) and to ensure the delivery of a high-quality service in an evolving environment.
- Demonstrated proficiency or ability to rapidly acquire skills in the use of clinical information systems such as ieMR and HBCIS and other computer programs utilised for booking and billing purposes.
- Demonstrates work values, honesty, integrity and respect for all patients, carers and staff as well as demonstrates high work ethics, the ability to work autonomously and a high level of pride in their work.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
-
Administration Officer Connecting Care
5 months ago
Brisbane, Australia Queensland Health Full timeAs the Administration Officer Connecting Care, you will also provide a high level of customer service, demonstrating understanding, empathy, patience and a positive attitude in a call centre environment. This role operates with a high degree of independence in performing the duties of the position while maintaining open channels of communication between all...
-
Administration Officer Connecting Care
5 months ago
Brisbane, Australia Queensland Health Full timeAs an Administration Officer Connecting Care in the Health Contact Centre, you will also provide a high level of customer service, demonstrating understanding, empathy, patience and a positive attitude in a call centre environment. This position operates with a high degree of independence in performing the duties of the position while maintaining open...
-
Connecting Care Operations Coordinator
5 months ago
Brisbane, Australia Queensland Health Full timeThe Connecting Care Operations Coordinator will coordinate operations of in scope Connecting Care services, ensuring efficiency and effectiveness for customers. On a shift-by-shift basis, monitor operational performance of a team of up to 35 Administration Officers by coordinating human and physical resources, allocating and prioritising tasks, and...
-
Office Administrator
4 months ago
Brisbane, Australia Livewell Care Services Full time**About us**: At Livewell Care Services we are here to make a difference in people’s life through appropriate support and care. Livewell Care Services is committed to delivering a highly personal, responsive, and client-focused service to people needing to access disability support services. Livewell Care Services is rapidly growing and we are very...
-
Administration Officer
5 months ago
Brisbane, Australia Cater Care Australia Cater Care Services Full time**Introduction**: Part Time position available - 25 hours Great work/life balance within a talented & friendly team Opportunity for training and career development **The role**: Cater Care Australia is excited to announce we are looking for a friendly and enthusiastic admin professional to join our Brisbane Receptionist team! As a Receptionist, you will be...
-
Administration Officer
5 months ago
Brisbane, Australia Ramsay Health Care Full time**Administration Officer**: - **Permanent part-time, 30 hours/fortnight!**: - **Working hours of 7:30am - 5:00pm**: - **Free Staff Parking**: - **Employee assistance program**: - **Industry discounts & more!** **About the Role** We have a part-time position available for enthusiastic, motivated and experienced administration clerk to join our customer...
-
HR Connect Officer
5 months ago
Brisbane, Australia Ergon Energy Full timeBrisbane, Mackay, or Townsville - Administrative Employee Grade Six (AE06) 9 / 10-day fortnight options - 12 month Fixed Term opportunity to join Energy Queensland - Even if you haven’t heard of Energy Queensland you might know our operational brands - Energex, Ergon Energy Network, Ergon Energy Retail and Yurika._ As a group, we are growing rapidly and...
-
Switchboard and Administration Officer
5 months ago
Brisbane, Australia Icon Group Full time**Administration** **Brisbane** **Full Time** **Icon Group** This is customer service & office role with no sales, no KPI’s, no debt collecting. Just help and direct our valued patients and clients to the right places and information. Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland...
-
HR Connect Officer
5 months ago
Brisbane, Australia Energex Full timeBrisbane, Mackay, or Townsville - Administrative Employee Grade Six (AE06) 9 / 10-day fortnight options - 12 month Fixed Term opportunity to join Energy Queensland - Even if you haven’t heard of Energy Queensland you might know our operational brands - Energex, Ergon Energy Network, Ergon Energy Retail and Yurika._ As a group, we are growing rapidly and...
-
Administration Officer
5 months ago
Brisbane, Australia Blue Care Full timePermanent Part-Time or Casual Available $28.90-$30.36 p/h + 11% Super + Not for Profit Salary Packaging + Penalties & Allowances Location: Spring Hill, Brisbane - Make a meaningful difference with St Andrew’s War Memorial Hospital_ - We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To...
-
Administration Officer
3 days ago
Brisbane, Queensland, Australia Southern Cross Care Queensland Full timeWe are seeking an Administration Officer to join our team at Tarcoola Residential Aged Care Home in Tara. This is an exciting opportunity to provide efficient and confidential administrative support to our Managers. As an Administration team member, you will play a key role in ensuring the home's administrative processes are streamlined and efficient.Key...
-
Administrative Support Officer
4 weeks ago
Brisbane, Queensland, Australia St Vincent's Care Services Full timeAbout the Opportunity:We are seeking a skilled and compassionate Receptionist to join our team at St Vincent's Care Mitchelton. As a Receptionist, you will be part of a dedicated team that provides a welcoming and professional environment for our residents.Key Responsibilities:Provide exceptional customer service to residents, families, and visitorsManage...
-
Community Connect Specialist Brisbane
5 months ago
Brisbane, Australia Australian Unity Full time**About Remedy** At Remedy Healthcare, we are dedicated to enhancing lives. Our allied health and nursing teams empower individuals to thrive with confidence at home and in the community. In the last twelve years, we've delivered in-home and telehealth care to nearly 100,000 Australians, supporting them in managing their health and embracing life to the...
-
Administration Officer
5 months ago
Brisbane, Australia Powerlink Full time**Position Details**: **Administration Officer - Major Projects** Powerlink Queensland Brisbane, Bowen Hills office Permanent - Full Time - Develop new skills and knowledge that will set you and your career apart in support of multi-billion dollar projects._ - Play your part in providing general administration support to our Major Projects Division and...
-
Administration Officer
1 month ago
Brisbane, Australia Ramsay Health Care Full timeWe are seeking an enthusiastic, customer focused administration staff member to join our motivated and dynamic team. - **Part-time opportunity - minimum 45 hours/fortnight**: - **Potential for additional hours based on business needs**: - **Be part of a supportive and friendly Administration Team**: - **Join an organisation that values your professional...
-
Office Administrator
6 months ago
Brisbane, Australia AtkinsRéalis Full timeWe are AtkinsRéalis, a world-leading design, engineering and project management organisation. We connect people, data and technology to transform the world’s infrastructure and energy systems. Together, with our industry partners and clients, and our global team of over 30,000 consultants, designers, engineers and project managers, we can change the...
-
Administrative Support Officer
4 weeks ago
Brisbane, Queensland, Australia Icon Group Full timeAbout the Role:We are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at the Icon Cancer Centre in Noosa. As a key member of our administrative team, you will provide exceptional support to our medical professionals and patients, ensuring a seamless and efficient experience.Key Responsibilities:Provide...
-
Administrative Support Officer
3 weeks ago
Brisbane, Queensland, Australia Icon Group Full timeAbout the Role:We are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at the Icon Cancer Centre in Noosa. As a key member of our administrative team, you will provide exceptional support to our medical professionals and patients, ensuring a seamless and efficient experience.Key Responsibilities:Provide...
-
Administration Officer
3 weeks ago
Brisbane, Australia Ramsay Health Care Full time**Secure a position with Australia's largest health care provider - we offer flexible career pathways and a genuine commitment to work-life balance.** **Casual opportunity** We have a casual position available for enthusiastic, motivated and experienced administration clerk to join our customer focused team. You will be part of a multi-disciplinary team,...
-
Administration Officer
5 months ago
Brisbane, Australia Powerlink Full time**_Position Details _**: Powerlink Queensland Brisbane, Queensland > Virginia Service and Supply Partners Permanent, Full Time **Job Summary**: - Help deliver strategic outcomes through effective administrative support. - Be a part of a friendly and supportive work environment. - Play your part in connecting Queensland to a brighter, more sustainable...