Administration Officer Connecting Care
6 months ago
As the Administration Officer Connecting Care, you will also provide a high level of customer service, demonstrating understanding, empathy, patience and a positive attitude in a call centre environment. This role operates with a high degree of independence in performing the duties of the position while maintaining open channels of communication between all staff within the department.
**About the Health Contact Centre (HCC)**:
The HCC is part of the Queensland Government's commitment to addressing the growing demand in health services in Queensland. The HCC operates 24 hours a day, seven days a week delivering confidential telephone assessment and information services to the people of Queensland. The HCC strives to educate and empower people to make informed choices about their health and health care, promoting better health through the delivery of evidence-based clinical practice.
**What we are looking for**:
- Remains accessible to and builds relationships with customers using strong communication skills and negotiation skills to understand customers' needs and delivers a service that meets these needs.
- Proactively plans, organises and manages time effectively to produce results within set time frames and demonstrates understanding and consideration for team members.
- Understands, contributes to and accurately follows quality systems and procedures, whilst remaining flexible and open to change.
- Perform administrative duties accurately, concisely and timely to ensure integrity of patient data.
- Demonstrated ability to coordinate workload (clinical appointments, waiting list management, meeting outcome targets) and to ensure the delivery of a high-quality service in an evolving environment.
- Demonstrated proficiency or ability to rapidly acquire skills in the use of clinical information systems such as ieMR and HBCIS and other computer programs utilised for booking and billing purposes.
- Demonstrates work values, honesty, integrity and respect for all patients, carers and staff as well as demonstrates high work ethics, the ability to work autonomously and a high level of pride in their work.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
-
Administration Officer Connecting Care
6 months ago
Brisbane, Australia Queensland Health Full timeThe Administration Officer (Connecting Care) will provide Waitlist Management and other Connecting Care services including appointment confirmations, waitlist auditing, outsourcing and health alerts. This position operates with a high degree of independence in performing the duties of the position while maintaining open channels of communication between all...
-
Administration Officer Connecting Care
6 months ago
Brisbane, Australia Queensland Health Full timeAs an Administration Officer Connecting Care in the Health Contact Centre, you will also provide a high level of customer service, demonstrating understanding, empathy, patience and a positive attitude in a call centre environment. This position operates with a high degree of independence in performing the duties of the position while maintaining open...
-
Connecting Care Operations Coordinator
6 months ago
Brisbane, Australia Queensland Health Full timeThe Connecting Care Operations Coordinator will coordinate operations of in scope Connecting Care services, ensuring efficiency and effectiveness for customers. On a shift-by-shift basis, monitor operational performance of a team of up to 35 Administration Officers by coordinating human and physical resources, allocating and prioritising tasks, and...
-
Office Administrator
5 months ago
Brisbane, Australia Livewell Care Services Full time**About us**: At Livewell Care Services we are here to make a difference in people’s life through appropriate support and care. Livewell Care Services is committed to delivering a highly personal, responsive, and client-focused service to people needing to access disability support services. Livewell Care Services is rapidly growing and we are very...
-
Administration Officer
6 months ago
Brisbane, Australia Cater Care Australia Cater Care Services Full time**Introduction**: Part Time position available - 25 hours Great work/life balance within a talented & friendly team Opportunity for training and career development **The role**: Cater Care Australia is excited to announce we are looking for a friendly and enthusiastic admin professional to join our Brisbane Receptionist team! As a Receptionist, you will be...
-
Aged Care Administrative Professional
2 weeks ago
Brisbane, Queensland, Australia Southern Cross Care Queensland Full timeAbout the RoleWe are seeking a highly organised and efficient Administration Officer to join our team at Tarcoola Residential Aged Care Home in Tara, Queensland. As an integral part of our front-of-house operations, you will provide exceptional administrative support to our Managers, ensuring seamless day-to-day activities.Your primary responsibilities will...
-
Administration Officer
6 months ago
Brisbane, Australia Ramsay Health Care Full time**Administration Officer**: - **Permanent part-time, 30 hours/fortnight!**: - **Working hours of 7:30am - 5:00pm**: - **Free Staff Parking**: - **Employee assistance program**: - **Industry discounts & more!** **About the Role** We have a part-time position available for enthusiastic, motivated and experienced administration clerk to join our customer...
-
Administration Officer
4 weeks ago
Brisbane, Queensland, Australia Southern Cross Care Queensland Full timeAbout the Role:As a dedicated Administration Officer, you will provide a wide range of administrative support to maintain financial, client and rostering systems, in addition to efficient and confidential administrative support to the Residential Manager.You will have excellent organisational skills, exceptional attention to detail and solid IT skills to...
-
HR Connect Officer
6 months ago
Brisbane, Australia Ergon Energy Full timeBrisbane, Mackay, or Townsville - Administrative Employee Grade Six (AE06) 9 / 10-day fortnight options - 12 month Fixed Term opportunity to join Energy Queensland - Even if you haven’t heard of Energy Queensland you might know our operational brands - Energex, Ergon Energy Network, Ergon Energy Retail and Yurika._ As a group, we are growing rapidly and...
-
HR Connect Officer
6 months ago
Brisbane, Australia Energex Full timeBrisbane, Mackay, or Townsville - Administrative Employee Grade Six (AE06) 9 / 10-day fortnight options - 12 month Fixed Term opportunity to join Energy Queensland - Even if you haven’t heard of Energy Queensland you might know our operational brands - Energex, Ergon Energy Network, Ergon Energy Retail and Yurika._ As a group, we are growing rapidly and...
-
Switchboard and Administration Officer
6 months ago
Brisbane, Australia Icon Group Full time**Administration** **Brisbane** **Full Time** **Icon Group** This is customer service & office role with no sales, no KPI’s, no debt collecting. Just help and direct our valued patients and clients to the right places and information. Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland...
-
Administration Officer
2 weeks ago
Brisbane, Australia Icon Group Full time**Administration** **Brisbane** **Full Time** **Icon Cancer Centre Australia** - Fast Paced Medical Administration Role within a **Friendly and Supportive Team**: - Enjoy a **fortnightly** **Rostered Day Off!**: - Accessible location within **Greenslopes Private Hospital**: - **12-Month Contract, Full Time **(Monday to Friday) with possible extension -...
-
Administration Officer
6 months ago
Brisbane, Australia Blue Care Full timePermanent Part-Time or Casual Available $28.90-$30.36 p/h + 11% Super + Not for Profit Salary Packaging + Penalties & Allowances Location: Spring Hill, Brisbane - Make a meaningful difference with St Andrew’s War Memorial Hospital_ - We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To...
-
Administration Officer
1 month ago
Brisbane, Queensland, Australia Southern Cross Care Queensland Full timeWe are seeking an Administration Officer to join our team at Tarcoola Residential Aged Care Home in Tara. This is an exciting opportunity to provide efficient and confidential administrative support to our Managers. As an Administration team member, you will play a key role in ensuring the home's administrative processes are streamlined and efficient.Key...
-
Aged Care Administrator Assistant
3 weeks ago
Brisbane, Queensland, Australia Aged Care Homes Full timeAbout the Role:We are seeking a Full-time Aged Care Administrator Assistant to join our team at Regis Redlynch. The OpportunityProviding exceptional customer service and support to residents, families, and staff membersMaintaining accurate records and documentation, including files and databasesAssisting with day-to-day administration tasks, such as...
-
Administrative Coordinator
4 weeks ago
Brisbane, Queensland, Australia Regis Aged Care Full timeAbout the RoleWe are seeking an experienced Administrative Coordinator to join our team at Regis Aged Care. This is a part-time opportunity that would suit someone who is outgoing, friendly, and has excellent communication skills.Job SummaryAnswer phone calls and respond to inquiries in a professional mannerMaintain accurate and up-to-date records and...
-
Community Connect Specialist Brisbane
6 months ago
Brisbane, Australia Australian Unity Full time**About Remedy** At Remedy Healthcare, we are dedicated to enhancing lives. Our allied health and nursing teams empower individuals to thrive with confidence at home and in the community. In the last twelve years, we've delivered in-home and telehealth care to nearly 100,000 Australians, supporting them in managing their health and embracing life to the...
-
Administrative Support Officer
2 months ago
Brisbane, Queensland, Australia St Vincent's Care Services Full timeAbout the Opportunity:We are seeking a skilled and compassionate Receptionist to join our team at St Vincent's Care Mitchelton. As a Receptionist, you will be part of a dedicated team that provides a welcoming and professional environment for our residents.Key Responsibilities:Provide exceptional customer service to residents, families, and visitorsManage...
-
Administration Officer
6 months ago
Brisbane, Australia Powerlink Full time**Position Details**: **Administration Officer - Major Projects** Powerlink Queensland Brisbane, Bowen Hills office Permanent - Full Time - Develop new skills and knowledge that will set you and your career apart in support of multi-billion dollar projects._ - Play your part in providing general administration support to our Major Projects Division and...
-
Administration Officer
2 months ago
Brisbane, Australia Ramsay Health Care Full timeWe are seeking an enthusiastic, customer focused administration staff member to join our motivated and dynamic team. - **Part-time opportunity - minimum 45 hours/fortnight**: - **Potential for additional hours based on business needs**: - **Be part of a supportive and friendly Administration Team**: - **Join an organisation that values your professional...