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Manager, Collections Strategy

3 months ago


Melbourne, Australia ANZ Banking Group Full time

**Req ID**: 59288
**Department**: Risk Australia R&C - Retail Risk
**Division**: Risk
**Location**: Melbourne
About the role

**Job Title**: Manager, Collections Strategy (Non-Financial Risk and Comprehensive Credit Reporting)
**Location**: Melbourne or Sydney
**Role Type**: Permanent - Full Time

Stimulating and rewarding work with reach and impact across the Enterprise
Global footprint provides lots of opportunities to learn, grow and develop
People first, collaborative, values driven culture

At ANZ our purpose is to shape a world where people and communities thrive and to achieve this, we need a talented individual to join our Collections Strategy team. The Collections Strategy team sits within Australia Retail & Commercial Risk and provides an active business partnership to embed and manage the ANZ Risk Framework within Australia in a way that meets the division’s strategic objectives.

Risk is a critical function, with highly valued and innovative teams that enable ANZ to deliver its purpose.

This role would suit an experienced risk professional who would like to join a talented team that understand the power of data science and collaboration to solve business problems. In the role you will get the opportunity to own all credit risks aspects in relation to collections regulatory commitments (frameworks, policy, strategy, monitoring, reporting, regulatory engagement support), provide key insight to the business to inform strategy and help ensure customers credit information is accurate and up to date.

What will your day look like
Work in collaborative teams to explore business initiatives and solutions
Delivering on multiple pieces of work, with ability to prioritise and manage your own workloads
Devise and create key information to inform credit and collections strategy
Analyse data and systems to ensure our customers credit information is accurate
Completing work for internal and external stakeholders
What will you bring?
Very strong written and verbal communication skills, ability to communicate to senior leaders and external stakeholders, such as regulators.
Very strong facilitation skills and ability to influence a broad range of stakeholder groups with conflicting priorities
Strong analytical, numerical, research and problem-solving with proven ability to turn data into information and information into actionable business decision strategy
Proven technical capabilities and experience with data analytics/science and/or decision systems techniques and tools (e.g., SAS, SQL, R, Python, PowerCurve, AbInitio, etc.).
Strong ability to translate data insights into practical business recommendations
A growth mindset and desire to continually learn and share new techniques and ideas
In depth understanding and knowledge of collections processes and policies, acts and legislation impacting collections practices

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture and we actively encourage people to try new things. So if this role interests you and you feel you have most of these things in your toolbox, we’d love to hear from you.

So, why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers. And that’s big.

But it’s not just our customers who will feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

Reference number 59288.

Job Posting End Date

23/02/2024, 11.59pm, (Melbourne Australia)