Administration / Tech Support Es Level 1-3

2 months ago

Melbourne, Australia Schools (Government) Full time

Location: Melbourne | Eastern Metropolitan

Job type: Full time / From 28/01/2025 - 19/12/2025

Organisation: Schools (Government)

**Salary**: Salary not specified

Occupation: Other

Reference: 1442048

**Selection Criteria**:
**SC1** Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and supporting others in respect to specific work functions relevant to the role.

**SC2** Demonstrated capacity to work and collaborate with others in a team environment.

**SC3** Demonstrated capacity to communicate effectively in a team environment, including high level oral and written communication skills.

**SC4** Possess the technical knowledge and expertise relevant to the position.

**SC5** Demonstrated capacity to provide advice and support to management and other school staff in respect to the work area.

**SC6** A commitment to professional learning and growth for both self and others.

**Role**:
Range 3 is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field. It seeks to gain cooperation of other staff members or members of the school community to achieve specific objectives, such as in school administration, operations or educational programs.

Direction on targets and goals is provided but the position will have some degree of latitude in determining how they are achieved. This latitude will generally be limited by standard procedures and school policy. Deviation from standard procedures and school policy will require guidance and direction from senior management.

The provision of business management responsibilities becomes a feature at range 3. Management of staff to achieve the expected outcomes is a key responsibility. Staff management issues will be resolved with mínimal reference to senior management, although guidance will be required in more complex cases. Senior management will be provided with timely reports and advice, although this will generally be confined to matters relating to the immediate work area, service provision or educational program and is unlikely to impact substantially on whole of school operations.

This is the minimum range for positions that carry a mandatory qualification requirement of not less than four years. Professional student support positions become a feature at range 3 (e.g. therapists, psychologists) where standard professional services are delivered. Professional support and guidance will be close at hand and deviation from standard procedures and school policy will require guidance and direction from senior management.

An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students cannot be required except where it is an integral part of the employee¿s position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher.

**Responsibilities**:
**Responsibilities**

**IT Support**:

- Provide Compass support to parents/carers
- Maintain family personal and departmental records in Cases21
- Manage and maintain school Compass Portal, including coordination of Compass modules
- Provide a broad range of IT assistance to school staff

**Devices Hardware**:

- Maintain school owned personal devices including laptops, iPads and desktops
- Complete annual audit of school owned devices
- Assist with deployment, maintenance and support of the DE laptop computers
- Other associated IT duties as directed, including hardware maintenance and trouble shooting
- Work with leadership to procure IT equipment

**Printers / Photocopiers**:

- Maintain printer/photocopier hardware
- Process and manage printer/photocopier updates, (paper, ink, etc.)
- Install toners and cartridges and manage printer waste
- Administration of printer/photocopier software

**Servers**:

- Liaise with school allocated DE tech staff member to maintain IT infrastructure
- Assist with systems administration tasks.

**Enrolment Administrator**
- Support parents/carers to understand the enrolment process, including documentation
- Collect and check all enrolment documentation, ensuring accuracy
- Input data into Cases21 with accuracy and efficiency
- Have a strong understanding of DE enrolment policy and procedures, including knowing where to find up to date details
- Prepare and develop correspondence, reports, presentations, and other printed material as required by the Principal Class and Business Manager.
- Treat information in a confidential manner and follow the privacy law, especially when dealing with legal documentation
- Feel confident liaising with all stake holders including students, p

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