Key Account Manager

4 months ago


Sydney, Australia Opal. Full time

**Discover Opal**

Opal is one of Australasia’s leading packaging and paper companies. We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

Opal Packaging Plus (OPP) is an industry-leading packaging and consumables business that has been delivering packaging solutions to Australian businesses for more than 40 years.

**Discover the Opportunity**

This role involves managing a portfolio of major national accounts for Opal Packaging Plus, with a primary emphasis on developing and sustaining strategic relationships to drive long-term revenue and profitability growth.

Key functions within the nominated account portfolio are:

- Establishing unmatched insights into the customer’s business
- Building strong business relationships across multiple levels and functions with the customers
- Establish high level strategic goals
- Initiate value + principles to systematically grow both revenue and profitability
- Develop a value-formal, structured review process with the customer to ensure performance is measured and reported and to formally agree improvement priorities to develop the partnership
- Proactively secure contracted business ahead of competitive tenders, and/or should parcels go to market, lead and manage the process of securing ongoing tenure at acceptable business terms
- Contract management to ensure best value for OPP

**Discover Yourself.**

We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change.

Specifically for this role, we expect you will have;
- Sales and/or marketing and supply chain experience
- Experience in managing Customer Relationships
- Previous experience in the Australian and/or Global packaging or distribution industries is desirable
- Experience in negotiating contracts
- Executive-level credibility
- Commercial Acumen
- Strong interpersonal relationship skills
- Experience with Microsoft Dynamics

**Our Opal Values**

**Thinking packaging. Discover Opal.


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