Admin and Customer Service at Hearing Clinic:

2 months ago


Thornbury, Australia Active Audiology Full time

Opportunity for permanent part time receptionist/admin assistant for our hearing clinics.

Due to the training involved, this job is suitable for a mature person wanting to return to long term part time employment. This is not suitable for students looking for temporary employment.

We are looking to fill two positions:

- **Vacancy 1**: Three (3) days a week: 1 day in Thornbury, 2 days in Balwyn.
- **Vacancy 2**:Two (2) days in Burwood

**Positions Description**:

- Customer Service
- Phone and appointment management
- Client file management
- Clinic maintenance (general cleaning and upkeep)

**Key Skills**:

- Experience in customer service.
- Background in GP reception or health industry is preferred.
- Greek Speaking is an advantage.
- Accuracy and precision with data entry and record keeping
- Proven history of managing complex clients problems.
- Exceptional phone manner and client rapport skills
- Ability to work alone and with a team.
- Competent at Microsoft Office suite
- Both roles includes 4-8 week training period that will require travel to our Burwood clinic

**About Active Audiology**

**Job Type**: Part-time
Part-time hours: 21 per week

**Salary**: $24.00 - $29.00 per hour

Schedule:

- Afternoon shift
- Day shift
- Flexible hours
- Monday to Friday

Application Question(s):

- Do you any experience working in a hearing clinic or medical clinic?

**Experience**:

- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)
- Administration: 1 year (preferred)

**Language**:

- Greek (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 24/03/2023



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