Department Manager

6 months ago

Brisbane, Australia The Talent Mill Full time

**Now Hiring | Italian Luxury Fashion House | Brisbane**

The Brand |

Artisianal savoir-faire, luxury and contemporary design: the history of this iconic Italian Luxury Fashion House has always been synoymous with elegance and experimentation. A rare and exciting opportunity has opened up to join their Queensplaza team as a Department Manager where you will work with the Store Manager and Assistant Store Manager in leading, coaching and motivating the store’s team while being responsible for the daily operations.

The Role |

While representing the brands DNA, craftmanship, quality of materials and creativity throughout the market, you will be engaged in achieving your personal and team’s targets meeting the assigned KPIs and sales goals.
- Contribute to the store sales target
- Analyze business, propose and suggest necessary recommendations/action plans to improve results and maximize performance
- Demonstrate sales leadership to Client Advisors
- Support the team in building long term client relationship, leveraging all clienteling tools
- Establish a Client centric mindset in store to ensure the highest level of client experience
- Build and develop own client portfolio
- Support to manage and motivate the team to drive business, create a positive and harmonious environment and foster co-operation
- Provide consistent and qualitative feedback to the team and coach them
- Comprehensive knowledge of Retail system to run reports, credits, returns, correct errors, etc.
- Ensure all policies, standards and company procedures are communicated and implemented
- Support in the preparation of daily and weekly report if required

The Skillset |

We’d love to chat to you if you have the following:

- Minimum 3 years of related experience in retail/luxury industry
- 2 years of supervisory capacity
- Strong in commercial and customer centric mindset
- Outgoing, dependable, and pro
- active team player
- Good organizing and follow up skills
- Excellent interpersonal, communication and networking skills
- Ability to generate trust among both coworkers and clients
- Result driven, capacity to implement all needed initiatives and demonstrate commercial creativity

The Offer |
- Generous salary packaging
- Team and individually based commission structure
- Genuine 2IC role with succession planning
- Join a thriving contemporary brand under the LVMH umbrella
- Great employee discounts

The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.

Recruitment - but make it ethical not transactional. Quality over quantity - always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition - one where we develop long term, meaningful connections, add value and deliver an unforgettable service.

Angela Millar

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