Department Store Operations Manager

7 days ago


Brisbane, Queensland, Australia Spotlight Retail Group (SRG) Full time

About Us:

At Spotlight Retail Group (SRG), we're proud to be a leading retailer in Australasia, with over 300 stores across Australia and Asia.

We value our Core Values of People, Excellence, and Success, which drive every aspect of our business. Our family-owned company culture fosters growth, development, and a passion for delivering exceptional customer experiences.

This role is part of our leadership team, reporting directly to the Store Manager. As a Department Store Operations Manager, you'll be responsible for managing daily operations, achieving sales growth, and building a high-performing department team.

Your Key Responsibilities:

  • Support the Store Manager in driving daily operations and ensuring efficient store performance
  • Develop and implement strategies to achieve sales growth and meet KPI targets
  • Lead by example and communicate management expectations to your department team
  • Manage stock levels, merchandising, and inventory control to optimize profitability
  • Coordinate catalogue campaigns, ticketing, and visual displays
  • Recruit, train, and develop your department team members
  • Conduct regular stocktakes and maintain stock integrity initiatives

What We're Looking For:

  • Retail management experience, preferably in high-volume or big-box environments
  • Proven leadership skills with an owner's mindset
  • A passionate attitude that inspires team members to exceed goals
  • Strong communication and problem-solving skills
  • Experience in recruitment, training, and development
  • First Aid certification or willingness to obtain it

Why Work for Us:

  • A competitive salary package with quarterly profit share bonus
  • Ongoing leadership training and development opportunities
  • A rotating roster providing two full weekends off each month
  • Access to an Employee Assistance Program for work-life balance support
  • A multi-branded discount card for Spotlight, Harris Scarfe, and Anaconda
  • Possibility to win awards through our annual Ruben Fried National Retailer of the Year Awards

Salary: The estimated annual salary range for this position is $60,000 - $80,000 AUD, depending on location and experience.



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