Customer Support Officer, Clerk Grade 1/2, Multiple

1 month ago

Sydney, Australia NSW Government -Office of the Children's Guardian Full time

**Office of the Children’s Guardian**
- ** Exciting opportunity to make a real impact in shaping the future of the Office of the Children’s Guardian.**:

- ** Supportive and collaborative team culture, committed to diversity and inclusion in the workplace.**:

- ** Join a dynamic workplace and be part of the Working with Children Check directorate who play a role in keeping our kids safe.**:

- ** Multiple full-time ongoing/temporary role opportunities with hybrid / flexible working arrangements.**:

- ** Clerk Grade 1/2 - $70,694- $76,857 (plus employer's contribution to superannuation and annual leave loading).**

**About the Office of Children’s Guardian**

The Office of the Children’s Guardian (OCG) upholds NSW children and young people’s right to be safe by overseeing, regulating and monitoring organisations and individuals that provide services to children. We are guided by our values of integrity, trust, service, accountability, respect and empathy.

To find out more about the Office of the Children’s Guardian, visit our website.

**About Working With Check Children Directorate**

Working With Children Check Operations is committed to providing high level of service in the administration of the Check. The Directorate has experienced a period of growth and focus on continuous improvements which has recognised the NSW WWCC Scheme as the benchmark child related screening unit. The team is compromised of Customer Service, Records Review and Risk Assessment. Together, we administer the Working with Children Check function.

**About the role**

We are seeking a motivated and resilient person to:

- Direct and refer clients to relevant resources to assist in the resolution of their enquiries and escalate more complex enquiries.

For further information about the role, please view the **role description**.

**Our commitment to Diversity**

**How to apply**

**Targeted questions**
- ** **Outline a difficult customer service situation that you had to deal with and how you managed the situation and what was the outcome.
- Summarise a situation where you successfully collaborated within your team so that better outcomes were delivered.

**Note**: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.

Applications closing date**:Tuesday, 22 August 2023 at 10:00 am.**

***:

- A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months._

  • Parliamentary Support Officer, Clerk Grade 3/4

    1 month ago

    Sydney, Australia NSW Government -Legislative Assembly Full time

    Ongoing full-time role - $79,032 - $86,539 per annum (Clerk Grade 3/4), plus employer’s contribution to superannuation and annual leave loading - Multiple ongoing and temporary positions available across 3 business units - Based at NSW Parliament House, Sydney CBD - The Parliament is committed to helping employees achieve a work/life balance and requests...

  • Policy Officers

    2 days ago

    Sydney, Australia NSW Treasury Full time

    **Policy Officers (Multiple Roles at Multiple Grades)** **Infrastructure and Structured Finance Unit (ISFU)** - **Employment Type**:Ongoing or Fixed Term roles available - **Employment Period**:Ongoing and/or 6 - 12-month fixed terms available - **Classification / Grade / Band**: **Associate Director - **Clerk Grade 11/12 (Salary Range: $ 139,787.44 - $...

  • Risk Assessment Officer, Clerk Grade 7/8

    1 month ago

    Sydney, Australia NSW Government -Office of the Children's Guardian Full time

    **Office of the Children’s Guardian** - ** Exciting opportunity to make a real impact in shaping the future of the Office of the Children’s Guardian**: - **Join our high performing Working with Children Check Directorate, a dedicated team who plays a key role in keeping children safe in NSW.**: - ** A supportive and collaborative team culture with...

  • Technology Support Officer, Clerk Grade 1/2

    4 weeks ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Multiple Clerk Grade 5/6 Roles

    2 days ago

    Sydney, Australia NSW Government -Department of Premier and Cabinet Full time

    **You. At the centre of big ideas.**: - **We’re looking for a natural collaborator to join our remarkable team to assist with Compliance related matters** - **Multiple Clerk Grade 5/6 Investigator and Assistant Analyst positions within the Employee Relations team.** - **Flexible working is part of our DNA at DPC. It is the way we work, so you’ll enjoy...

  • Administration Officer

    4 weeks ago

    Sydney, Australia NSW Government -Department of Enterprise, Investment and Trade Full time

    **Administration Officer (multiple roles)** - Provide administrative and support services across the Engagement, Operations and Governance Group - Clerk Grade 3/4 with starting salary of $75,992 - Multiple ongoing and temporary roles based in Sydney **About the Role** We have multiple opportunities to join the Department of Enterprise, Investment and Trade...

  • Medical Records Clerk

    4 weeks ago

    Sydney, Australia NSW Government -St Vincent's Hospital Network Full time

    **Position Title**: Medical Records Clerk **Employment Type**:Permanent Full Time **Position Grade**:Administration Officer Level 2 Year 1 **Salary**:$58,377.91 base salary per annum **Enterprise Agreement**:The Named NSW (Non-Declared) Affiliated Health Organisations’ Health Employees Agreement 2019 **Department Name**:Health Information Services **About...

  • Executive Officer

    4 weeks ago

    Sydney, Australia NSW Government -Department of Enterprise, Investment and Trade Full time

    **Executive Officer (multiple roles)** - Provide a range of high-level executive, secretarial, administrative and support services across the Engagement, Operations and Governance Group - Clerk Grade 9/10 with starting salary of $116,211 - Multiple ongoing and temporary roles based in Sydney **About the Role** We have multiple opportunities to join the...

  • Medical Records Clerk

    4 weeks ago

    Sydney, Australia St Vincent's Hospital Network Full time

    **Position Title**: Medical Records Clerk **Employment Type**:Permanent Full Time **Position Grade**:Administration Officer Level 2 Year 1 **Salary**:$58,377.91 base salary per annum **Enterprise Agreement**:The Named NSW (Non-Declared) Affiliated Health Organisations’ Health Employees Agreement 2019 **Department Name**:Health Information Services **About...

  • Principal Council Officer

    4 weeks ago

    Sydney, Australia NSW Government -Parliament of New South Wales Full time

    Ongoing full-time opportunity in the Office of the Clerk of the Legislative Council - Salary of $116,211 pa to $128,061 pa (Clerk Grade 9/10) plus employers contribution to superannuation and annual leave loading - NSW Parliament, Sydney CBD **About us** The Legislative Council is the Upper House of the NSW Parliament. The Department of the Legislative...

  • Technical Support Officer, Clerk Grade 5/6

    21 hours ago

    Sydney, Australia NSW Ombudsman Full time

    **Act for fairness and integrity!*** **Vacancy**:Technical Support Officer, Clerk Grade 5/6 - Corporate Services Branch **Location**: Sydney CBD with hybrid and flexible working options. **Employment**: 6 month temporary contract **Salary Range**: Up to $115,797. Package includes salary ($93,295 - $102,941), employer's contribution to superannuation and...

  • Customer Support Officer

    1 month ago

    Sydney, Australia NSW Government -NSW Education Standards Authority Full time

    Join us to make a difference for students in NSW! **Position details** - Clerk Grade 5/6 - Ongoing, Full time - Close to transport & hybrid work arrangements available **About the role** The Customer Support Officer provides a broad range of administrative services and leverages extensive business unit knowledge to support the unit's program of work and...

  • Student Support Officer

    4 weeks ago

    Sydney, Australia NSW Government -NSW Education Standards Authority Full time

    **Join us to make a difference for all students in NSW!** **Position details** - Student Support Officer - Clerk Grade 3 / 4 - Temporary role - 12 months - **Close to transport & hybrid work arrangements available** **About the role** Being a Student Support Officer, you be responsible for providing administrative services for a range of student support...

  • Financial Reporting Officer

    1 month ago

    Sydney, Australia NSW Government -Legal Aid Commission, Office of the Full time

    **Financial Reporting Officer - Clerk Grade 5/6 - Finance - Central Sydney - Full time - Ongoing** **About us** Legal Aid NSW helps people with their legal problems. We can help people with most areas of criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over...

  • Medical Records Clerk

    1 month ago

    Sydney, Australia NSW Health Full time

    **Position Title: Medical Records Clerk - Night Shift** **Employment Type: Maximum Term Part Time (Upto 12 Months)** **Hours per week: 19** **Position Grade: Administration Officer Level 2 Year1-2** **Salary: $58,377.91- $60,430.61 base per annum** **Enterprise Agreement: The Named NSW (Non-Declared) Affiliated Health Organisations' Health Employees...

  • Principal Council Officer, Clerk Grade 9/10

    1 month ago

    Sydney, Australia NSW Government -Legislative Council Full time

    We're looking for passionate, driven and agile professionals who will thrive working in a unique political environment - We have two temporary 12- month positions within the Committee Office, but would like to also establish a talent pool that could be used for vacancies in any one of our three teams: Committees, Procedure or Bicentenary and Corporate. - We...

  • Commercial Infrastructure Specialists

    2 days ago

    Sydney, Australia NSW Treasury Full time

    **Commercial Infrastructure Specialists (Multiple Roles at Multiple Grades)** **Infrastructure and Structured Finance Unit (ISFU)** - ** Employment Type**:Ongoing or Fixed Term roles available - **Employment period**:Ongoing and/or 6 - 12-month fixed terms available - **Classification / Grade / Band**: **Associate Director - **Clerk Grade 11/12 - Clerk Grade...

  • Customer Services Officer

    20 hours ago

    Sydney, Australia NSW Government -Department of Customer Service Full time

    **Customer Services Officer - NSW Fair Trading, Building and Construction** Sensational opportunity for a driven, customer focused administrator - **Grade**: Clerk Grade 3/4 - ** Salary range**: $75,992 - $80,211 + superannuation and leave loading - ** Duration**: Up to 12-month temporary employment opportunity - ** Applications Close**:Friday, 20th January...

  • Adminstration Support Officer, Clerk Grade 3/4

    1 month ago

    Sydney, Australia NSW Government -School Administrative and Support Full time

    **Position Information**: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver...

  • Project Officer

    2 days ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Project Officer (Project Communications) - SafeWork NSW** **Grade**: Clerk Grade 7/8 **Salary range**: $106,025 - $117,363 + superannuation and leave loading **Duration**: Ongoing **Location**: Parramatta or Gosford **Applications Close: Tuesday 11th June 2024 (9:59AM)** **About the team** The role is an exciting opportunity to join the Health and...