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Workforce Management Administrator

4 months ago

Sydney, Australia Healius Full time

**Date**:14 Jun 2024

**Location**: Sydney, New South Wales, AU, 2000

**Company**:Healius

**Job reference**: #10794

**Brand**:Healius

**Location**: Sydney

**Work type**: Full Time (Max Term)

**About us**

Healius is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care.

**About the Role**
- This role is responsible for coordinating the day-to-day use of the workforce management solution UKG-Pro platform _for timecard management, including_ responsibility for facilitating the fortnightly timecard sign off. It also has responsibility for ‘first response’ on WFM scheduling related questions. This is a maximum term contract ending 28 February 2025._

**Responsibilities**:

- Facilitating the fortnightly pay run using the WFM system
- Utilising the reporting function on WFM to provide information to key people within the business
- Responding to and resolving all WFM ‘Level 1’ related queries and triaging more complex matters to relevant SME’s
- Creation and removal of Employee and Manager licences within UKG-Pro
- Address Payroll enquiries and liaise with the central payroll services team
- Liaising with Payroll to complete all necessary payroll compliance reporting on a fortnightly basis
- Support leave management processes and tracking with the Business
- Assist training new Timecard Managers (TCM)
- Review exceptions on a regular basis providing reports for TCM for action
- Complete historical corrections when TCM access is not present
- Approve and signoff timecards when not completed by TCM within payroll timeframes
- Assist sites where clocks have gone down, supply trouble shooting guide
- Communicate WFM updates to TCM and employees
- Provide Dataview reports when required
- Aids Timecard Managers for issues in Timecards, Payslips and Sign off
- Delegate Timecard Manager Access

**About You**
- UKG Pro Platform experience desirable
- WFC experience desirable
- High volume timecard management in healthcare, retail or similar experience with 24/7day rostering
- Effective written and verbal communication skills
- Manage time effectively, showing initiative and complying with Payroll deadlines
- Ability to adapt quickly to changing needs of the business and to prioritise accordingly
- Ability to build strong relationships with customers, team members and demonstrate teamwork through collaborative and pro-active participation in services improvement.
- Intermediate knowledge of Microsoft Office Suite

**Benefits and Wellbeing**

**As part of working for Healius, you will have access to a range of benefits including**:

- A marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
- Corporate health insurance discounts, banking benefits and novated leasing consultations.
- An e-learning platform with access to a library of courses and learning paths.
- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
- Fitness Passport - access fitness centres across Australia at a subsidised rate
- Career growth opportunities across the Healius network
- Being a part of a large ASX-listed organization focused on delivering positive outcomes to all Australians

**Our commitment to diversity and inclusion**

Healius is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

**How To Apply**

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.