Motor Claims Consultant

2 weeks ago

Melbourne, Australia Insurance Australia Group Full time

Create impact as a Motor Claims Consultant

**Your Role**

We’re recruiting for multiple temporary opportunities for **Motor Claims Consultants** to join our **RACV** Temp team, starting **25th March** for a 3-month period.

Support RACV customers and liaise with external suppliers and partners to effectively lodge and manage customer claims and enquiries. Provide exceptional customer service that meets legislative requirements and policy.

Work from our call centres in Melbourne CBD. You will need to be available to work Monday to Friday from 8.30am to 5.00pm.

Your RACV journey will commence with a comprehensive 4-week on site job training.

**ABOUT YOU**
- Previous customer service experience (contact centres, sales, hospitality, retail or volunteer work)
- Tech-savvy and confident using multiple systems and platforms simultaneously
- Expertise in effectively managing challenging customer conversations and resolve complaints
- Ability to solve problems empathetically and equitably
- Well-developed rapport building, active listening, and communication skills
- Demonstrated ability to work autonomously, meet KPIs, use initiative, and be resourceful
- Emotionally intelligent and adaptable

You’ll be operating in a high energy environment, interacting with customers that are experiencing major life events. High level of communication, displaying empathy and the ability to be resilient is an absolute must. In return you’ll be part of an engaging team that make a difference.

**ABOUT US**

IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We’re also guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. We do this because we’re ready for you.

All this shows up in what we offer:

- Work in a team who care about people and community
- Great public transport links and access to end of trip facilities
- Complimentary tea, coffee and hot chocolate onsite

**Job Types**: Full-time, Contract
Contract length: 3 months

**Benefits**:

- Free drinks
- Referral program

Schedule:

- Day shift
- No weekends

Work Location: In person

Expected Start Date: 25/03/2024

  • Motor Claims Consultant

    2 weeks ago

    Melbourne City Centre, Australia Fuse Recruitment Full time

    Motor Claims Consultant - **Location**: - Melbourne CBD - Victoria - **Work Type**: - Permanent - **Salary**: - AU$60000 - AU$70000 per annum + Superannuation - **Reference**: - 19191 - **A claim a day keeps the doctor away! We are seeking claims consultants looking to join a nationally recognised motor claims team!!** An exciting opportunity has arisen...

  • Motor Claims Consultant

    3 weeks ago

    Melbourne City Centre, Australia Fuse Recruitment Full time

    Motor Claims Consultant - **Location**: - Melbourne CBD - Victoria - **Work Type**: - Permanent - **Salary**: - AU$60000.00 - AU$70000.00 per annum + Plus super - **Reference**: - 23974 - **We are looking for experienced claims consultant to join our clients team!** You will be part of a vibrant team with an excellent culture who are passionate about...

  • Motor Claims Consultant

    3 weeks ago

    Melbourne City Centre, Australia Fuse Recruitment Full time

    Motor Claims Consultant - **Location**: - Melbourne CBD - Victoria - **Work Type**: - Permanent - **Salary**: - AU$50000 - AU$70000 per annum + Superannuation - **Reference**: - 19191 - **We are looking for experienced claims consultant to join our clients team!** You will be part of a vibrant team with an excellent culture who are passionate about...

  • Motor Claims Consultant

    5 days ago

    Melbourne City Centre, Victoria, Australia Fuse Recruitment Full time

    Motor Claims Consultant- Location: Melbourne CBD Victoria- Work Type: Permanent- Salary: AU$ AU$70000 per annum + Superannuation- Reference: 19191- A claim a day keeps the doctor away We are seeking claims consultants looking to join a nationally recognised motor claims teamAn exciting opportunity has arisen for an experienced Claims Consultant to join a...

  • Motor Vehicle Claims Consultant

    3 weeks ago

    Melbourne, Australia Gallagher Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...

  • Motor Claims Consultant

    5 days ago

    Melbourne City Centre, Victoria, Australia Fuse Recruitment Full time

    Motor Claims Consultant- Location: Melbourne CBD Victoria- Work Type: Permanent- Salary: AU$ AU$ per annum + Plus super- Reference: 23974- We are looking for experienced claims consultant to join our clients teamYou will be part of a vibrant team with an excellent culture who are passionate about delivering excellent customer service.Who will you be working...

  • Motor Claims Consultant

    3 weeks ago

    Melbourne, Australia Succession Recruitment Pty Ltd Full time

    Hybrid Role - Global insurer - Generous Salary You will be responsible for your own portfolio of Commercial Motor Claims from notification to settlement of the claims. You will also demonstrate excellent communication skills and enjoy building relationships with brokers. For this role you will need a strong Motor claims background, previous experience in...

  • Motor Claims Consultant

    5 days ago

    Melbourne, Victoria, Australia Succession Recruitment Pty Ltd Full time

    Hybrid Role Global insurer Generous SalaryYou will be responsible for your own portfolio of Commercial Motor Claims from notification to settlement of the claims. You will also demonstrate excellent communication skills and enjoy building relationships with brokers.For this role you will need a strong Motor claims background, previous experience in Heavy...

  • Motor Claims Consultant

    4 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Join Australia’s largest Insurance organisation and kick start your insurance career! **Your new company** A dynamic insurance company in Melbourne CBD are seeking an entry-level Motor Claims Consultants with strong customer service skills to join their team on a temporary basis starting 17 February 2023. They are one of the largest insurer in Australia,...

  • Claims Consultant

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Assist customers with the lodgement, assessment and settlement of motor insurance claims **Your new company** This large insurance organisation with well-known and reputable brands are seeking Claims Consultants who share the same values in customer service to join their team on a temporary basis. **Your new role** While handling enquiries, informing...

  • Motor Claims Manager

    5 days ago

    Port Melbourne, Australia Fuse Recruitment Full time

    Motor Claims Manager- Location: Port Melbourne Victoria- Work Type: Full Time- Salary: AU$ AU$75000 per annum + super- Reference: 2387 Are you an experienced Motor Claims Consultant looking for a new challenge? Do you want to work for a highly regarded insurance broker in Melbourne? If so, we have an exciting opportunity for you Our client is seeking a...

  • Motor Claims Consultant

    5 days ago

    Melbourne, Victoria, Australia Korn Ferry for IAG Full time

    As an RACV Motor Claims Consultant, you can have meaningful impact, here's how:Restore faith Help them recover after an incident Make their world a safer placeJoin the largest insurance group in Australia and New Zealand. We're here for you. Are you ready?YOUR ROLEWe're recruiting for multiple temporary opportunities for Motor Claims Consultants to join our...

  • Motor Claims Advisor

    2 weeks ago

    Melbourne, Australia Zurich Insurance Full time

    **A new adventure awaits** How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers...

  • Motor Claims Advisor

    1 month ago

    Melbourne, Australia Zurich Insurance Full time

    **A new adventure awaits** At Zurich we’re on a journey to lighting the way to a brighter futurea brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in...

  • Motor Claims Advisor

    5 days ago

    Melbourne, Victoria, Australia Zurich Insurance Full time

    A new adventure awaitsAt Zurich we're on a journey to lighting the way to a brighter futurea brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the...

  • Claims Advisor

    2 months ago

    Melbourne, Australia Zurich Insurance Full time

    **A new adventure awaits** At Zurich we’re on a journey, even though we are 100 years young in ANZ, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing and your community - as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be part of...

  • Claims Advisor

    21 hours ago

    Melbourne, Australia Zurich Insurance Full time

    **A new adventure awaits** At Zurich we’re on a journey, even though we are 100 years young in ANZ, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing and your community - as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be part of...

  • Motor Claims Role

    2 months ago

    Melbourne, Australia Ensure Recruitment Full time

    Excel In Client Service And Looking To Work WIth HIgh End Clients? - Time To Review Your Your Motor Claims Career? - Be Part Of A Dynamic Team Join a highly successful, vibrant company in its continued success and growth. **What you will enjoy about this role**: - You will be acting as the client advocate, working with highly prestigious clients in the...

  • Motor Claims Advisor

    4 weeks ago

    Melbourne, Australia Zurich Insurance Group Full time

    A new adventure awaits…  At Zurich we’re on a journey to lighting the way to a brighter future… a brighter future for you – focused on your career, your wellbeing, and your community – as well as our customers and the planet.   This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that...

  • Motor Claims Advisor

    5 days ago

    Melbourne, Victoria, Australia Zurich Insurance Group Full time

    A new adventure awaits... At Zurich we're on a journey to lighting the way to a brighter future... a brighter future for you – focused on your career, your wellbeing, and your community – as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader...