Partner Account Manager

2 months ago


Melbourne, Australia Microsoft Full time

In Consumer Sales Organization (CSO) we are a global team at Microsoft responsible for sales across Devices & Creativity (Windows, Microsoft 365, and Surface) and Gaming. CSO puts the consumer at the center, helping them discover, learn, and buy through direct and partner channels in over 120 countries around the world. Our team works with ecosystem partners and internal business groups to drive digital excellence and e-commerce capability, as well as accelerate cloud and subscription adoption. Together, we win by delivering compelling at-home and on-the-go experiences combining intelligent edge devices and services that create Microsoft fans for life.

The Partner Account Manager, Strategic Accounts Australia, is responsible for leading the delivery of sales through a portfolio of Technology retailers and mobile operators for all Devices and Creativity portfolio - M365, Windows Consumer and Surface. This is achieved by becoming the partner’s preferred trusted advisor to ensure strategic alignment, creation of joint business plans, delivery of seasonal priorities, while advocating the internal voice of partner to drive Microsoft’s strategy enabling the partner to grow their business.

This role will be based out of Melbourne (preferred) or Sydney, and as a member of our team you’ll joing a culture centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
**Relationship Building and Management** (40%)
- Drive partner transformation and growth to prioritize and execute on new and strategic initiatives with partners
- Develop a deep understanding of the Retailer’s strategy, business imperatives, and profitability drivers
- Share broad industry and ecosystem knowledge of market and technology trends with Retailers
- Facilitate partner-to-partner discussions and Microsoft executive meetings to support Retailer’s innovation and differentiation strategies.
- Leverage industry knowledge, channel insight and customer understanding to drive strategic alignment and land joint business objectives with managed retailers
- Act as a partner advocate for all Retailer’s interests, goals, and objectives.
- Demonstrate good understanding of Retailer’s contracts with Microsoft and help them stay compliant and ensure their understanding on all aspects of Microsoft roadmaps, timelines, and program terms to improve partner satisfaction
- Identify key focus areas to create actionable & effective account planning
- Orchestrate annual and seasonal planning process with partner

**Account Management (40%)**
- Channel optimization - understand and assess the capabilities of each channel and optimize investment and strategy to maximize value to Microsoft and partners
- Develop multiyear strategies to compete and win share by ensuring the right assortment at the right price through strong portfolio management across all product categories
- Drive partner transformation and growth to prioritize and execute on new and strategic initiatives with partners
- Support partner through the digital transformation journey to ensure omni-channel presence and growth
- Drive and land regular account performance reviews internally and with partner, and secure inclusion into the partner business cycle
- Work with partners to identify their plans and strategies around devices and services
- Build and execute plans that produce full utilization and participation in applicable incentive programs. Ensure all discretionary funding produces an ROI aligned to corporate guidance
- Establish and execute a formal rhythm to manage progress of joint commitments, reprioritize and develop plans for newly identified opportunities
- Develop deep knowledge of Partner business practices (procurement strategies, marketing capabilities, etc.) and effectively guide Partners through the potential impact when Microsoft evolves programs, guidelines, or strategic focus

**Business Development (20%)**
- Drive ease of doing business in alignment with CPE (Customer and Partner Experience) Survey results through timely issue resolution & partner support
- Take active role in operational sales processes, understanding how CCSM organization operates

**Qualifications**:
**Required/Minimum Qualifications**
- 8+ years partner management, sales, business development, platform ecosystem/network, or partner channel development in the technology industry
- OR Bachelor's Degree in Business Administration, Enginering or related field AND 5+ year(s) partner management, sales, business development, platf



  • Melbourne, Australia Qlik Full time

    **What makes us Qlik**?** A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in...


  • Melbourne, Australia Naviro Pty Ltd Full time

    Hybrid Work - Tier 1 company - SAAS **Overview**: The company is a location data and technology platform company. We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely. We create solutions that fuel innovation, provide opportunity...


  • Melbourne, Australia Naviro Pty Ltd Full time

    Hybrid Work - Tier 1 company - SAAS **Overview**: The company is a location data and technology platform company. We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely. We create solutions that fuel innovation, provide opportunity...


  • Melbourne, Australia Qlik Full time

    Description What makes us Qlik? A Gartner Magic Quadrant Leader for 13 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We...


  • Melbourne, Australia Qlik Full time

    Description What makes us Qlik? A Gartner Magic Quadrant Leader for 13 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We...


  • Melbourne, Australia HERE Technologies Full time

    What's the role?: As a Partner Account Manager, your role is to create breakthrough opportunities for HERE and its Partners. You will own the end to end relationship with new and assigned Partners, including the GTM strategy and deployment of HERE’s Partner Program across Australia and New Zealand. HERE is expanding our reach within targeted segments and...


  • Melbourne, Australia Ethos BeathChapman Full time

    **Job Details**: **Location** Melbourne **Salary** $80000 - $120000 per annum **Job Type** Permanent **Ref** BH-180246 **Contact** Eugena Gong **Posted** about 2 hours ago - Partner Sales - Account Manager role available with one of Australia's leading online financial trading companies. Due to the organisation growing, they are looking for an...

  • Account Partner

    2 months ago


    Melbourne, Australia Domain Group Full time

    **Account Partner - Melbourne Office - Permanent Full Time** A great opportunity for an experienced account manager to join our residential sales team in Victoria. As the Account Partner, you will be proactive, curious and will have the opportunity to build relationships with internal and external stakeholders alike. You are a self-starter with strong...


  • Melbourne, Australia Expedia Partner Solutions Full time

    **Associate Market Manager (Melbourne)** The Associate Market Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base. The Associate Market Manager works with lodging partners within their assigned...

  • Key Account Partner

    2 months ago


    Melbourne, Australia Domain Group Full time

    **Key Account Partner - Melbourne Office - Permanent Full Time** We have a fantastic opportunity for a Key Account Partner to join our Domain Residential Sales team in Melbourne. The Key Account Partner is to be a connection between Domain and the local market & build on Domain’s presence in the local market through nurturing and growing the customer...

  • Account Partner

    2 months ago


    Melbourne, Australia Domain Group Full time

    **Account Partner - Melbourne Office - Permanent Full Time** A great opportunity for an Account Partner to join our VIC New Developers team in our Cremorne office. You will position the Domain brand as the market leader in print, online, content and social platforms. You’ll provide innovative and effective advertising solutions and manage relationships...

  • Head of Sales

    2 months ago


    Melbourne, Australia cargo-partner Full time

    Are you an experienced Head Of Sales/Business Development Manager looking for your next step? Perhaps you are working in freight operations and feel you can succeed in sales? Whatever your circumstances cargo-partner could be your answer! We have over 140 offices in 40 countries and over 4,000 employees worldwide with ambitious plans in the pipeline. We are...


  • Melbourne, Australia HERE Technologies Full time

    What's the role?: As a Partner Account Manager, your role is to create breakthrough opportunities for HERE and its Partners. You will own the end to end relationship with new and assigned Partners, including the GTM strategy and deployment of HERE’s Partner Program across Australia and New Zealand. HERE is expanding our reach within targeted segments and...

  • Account Partner

    2 weeks ago


    Melbourne, Australia Domain Group Full time

    A great opportunity for an experienced account manager to join our residential sales team in Victoria. As the Account Partner, you will be proactive, curious and will have the opportunity to build relationships with internal and external stakeholders alike. You are a self-starter with strong influencing skills, who has the skills to understand our VIC west...

  • Account Partner

    2 weeks ago


    Melbourne, Australia Commercial-Resi Field-VIC Full time

    A great opportunity for an experienced account manager to join our residential sales team in Victoria. As the Account Partner, you will be proactive, curious and will have the opportunity to build relationships with internal and external stakeholders alike. You are a self-starter with strong influencing skills, who has the skills to understand our VIC west...


  • Melbourne Airport, Australia Team Global Express Full time

    **JOB DESCRIPTION** **About Us** Team Global Express is an Australian owned logistics business driving more sustainable transport solutions for our customers. Built on a 130-year-old history, our innovative thinking, assets, and capabilities support national interests, helping businesses operate efficiently. Our dynamic teams deliver across an expansive...


  • Melbourne, Australia Domain Group Full time

    **State Key Account Partner - Melbourne Office - Permanent Full Time** We have a fantastic opportunity for an experienced Key Account Manager to join our Domain Residential Sales team in Melbourne. Reporting to the Victorian Sales Director, the **State Key Account Partner** is to be a connection between Domain and our corporate clients & build on Domain’s...

  • Account Executive

    2 weeks ago


    Melbourne, Australia Your Medical Workforce Full time

    **About the role**: **Tasks**: - Day-to-day pro-active communication with partners in your region by telephone, by internal messaging and occasionally in person to assist with the development of the business; - Building productive relationships with partners to ensure that they offer the best availability and rate structure; - First point of contact for key...

  • Account Executive

    1 month ago


    Melbourne, Australia Your Medical Workforce Full time

    **About the role**: **Tasks**: - Day-to-day pro-active communication with partners in your region by telephone, by internal messaging and occasionally in person to assist with the development of the business; - Building productive relationships with partners to ensure that they offer the best availability and rate structure; - First point of contact for key...

  • Account Manager

    4 days ago


    Melbourne, Australia Easygo Gaming Full time

    **Looking for an opportunity to combine your love for live streaming with your talent for managing accounts, all while working for a company that's already taking the gaming industry by storm? Look no further! We're a brand-new streaming platform that's already making a big impact, and we're searching for enthusiastic account managers to join our team and...