Relationship Manager

4 weeks ago

North Sydney, Australia Pepper Full time

**Who We Are**
At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 24 years, we’ve achieved a lot, but our proudest accomplishment is helping over half a million Australians reach their goals with our ever-expanding lending options.

**The Role**
The Sales department is an integral part of the Pepper team. By providing first class service to both our Brokers and customers, they ensure the continued growth of Pepper across Australia and New Zealand.

We are seeking a Relationship Manager to generate new business in line with the Company’s key sales growth strategies through business supply leads and the strong leadership of the Pepper team. You will be responsible for managing and developing an assigned portfolio of mortgage introducers, maintaining regular communication and building strong, ongoing partnerships.
- Identify opportunities and assess prospective mortgage introducers, undertake research and analysis to develop business cases for new business targets;
- Gain leads and establish new business through networking existing relationships;
- Provide weekly written reports including key feedback and tracking performance against targets;
- Develop and maintain an in-depth knowledge of company policies and procedures to maximize acquisition and retention of brokers and their customers.

**About you**
- Strong relationship management skills at all levels with the ability to translate customer needs into a complete solution.
- Excellent written and verbal communication skiolls and a strong customer service ethic.
- Thrive in a high performing environment and able to operate well within a team
- Ability to deliver high quality work and maintain SLA’s.

The way we work together is just as important as your experience. Our success is built on our values, which underpin everything we do:
**Can Do** - We think outside of the box and leverage the power of teamwork to deliver.
**Balanced**:

- We set our customers up for success, producing win-win outcomes that are both human and profitable.
**Real**:

- We respect people and keep it honest.

If you think this is an environment where you can thrive, we want to work with you.

**Our Benefits**

We’re committed to making Pepper a great place to work and supporting you. We will offer you a values-based and diverse environment, a leadership team that supports and inspires you to strive for success and a culture that rewards and recognises strong performance and potential. We continuously search for ways to make Pepper a place for everyone:

- We believe in a life outside of work, enjoy work-life balance with our hybrid working model.
- We love to recognise each other for their efforts through our Spice Rewards Program.
- Access to a free gym membership with our partners.
- Great people know great people, so refer your network to the business and receive a $2000 referral bonus
- Parental leave entitlements that provide you with options and flexibility
- Purchased leave, novated leasing, staff loan rates and more

Pepper is proud of our inclusive and diverse workplace that we have built over the last 21 years. Diversity is embedded in our people practices, the way we communicate and connect with each other, and it is recognised throughout our values.

**Work Locations**: North Sydney Level 27, 177 Pacific Highway North Sydney 2060

**Job**: Mortgages

**Status**: Permanent Full-time

**Closing Date**: Ongoing

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