Customer Care Consultant
7 months ago
**A new adventure awaits**
How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you?
At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.
This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet read on
**Let’s create a brighter future together, let’s make a difference**
Work is something you do, not only somewhere you go. The way we work continues to evolve and at Zurich we are committed to creating ways of working that ensure you are helping to create a brighter future. It’s important to know, what you do matters.
A fantastic opportunity exists to join Zurich’s Life Insurance Division as a Customer Care Consultant.
This is a great entry level role into Zurich where you will be provided with excellent training and the support of a wonderful team.
As a Customer Care Consultant, you will provide exceptional service to our customers and advisers through inbound calls where you will assist with queries ranging from general Life Insurance policy information, processing requests, and maintaining details for existing Life Insurance policies.
If you want to work in a professional, supportive culture with ongoing mentoring/training, flexibility, and great benefits, we want to hear from you
**Important to your success - let's grow together**
- Strong Customer Service experience (call centre experience highly regarded)
- Excellent verbal and written communication skills
- High level of accuracy and attention to detail
- Great initiative and ability to prioritise tasks
- Solid computer literacy skills
**Belong. Zurich is here to support you**
There are so many reasons why Zurich is a great place to be, but here are just a few:
5 weeks leave per year for permanent staff through our new Z leave initiative, as well as 15 days personal/carer’s leave (as we empower our people to manage their own wellbeing); Grow, and thrive in your career (we support and encourage it) with award winning training programs; Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role; Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal; Access to Family Care (parental leave); Volunteer; Work in our state-of-the-art Green Star rated offices (when you are in the office); and dress for your day. We also plant a tree for every new employee - one of many local initiatives driving our contribution to ambitious global sustainability targets
We could go on, but the main point is that Zurich is a great place to be, where you can truly belong and thrive.
-
Customer Care Consultant
7 months ago
North Sydney, Australia Sonova Full timeWho we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...
-
Customer Care Consultant
3 months ago
North Sydney, Australia Zurich Insurance Full time**A new adventure awaits** How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers...
-
Customer Care Consultant
8 months ago
Sydney, Australia BizCover Full timeBizCover is a leading company in the SME business insurance market, providing an online platform that simplifies the process of comparing and buying business insurance. We are currently seeking a Customer Care Consultant to join our team and deliver exceptional customer service. As a Customer Care Consultant, you will be responsible for ensuring all...
-
Customer Care Consultant
7 months ago
Sydney, Australia Hudson Australia Full time**About the role**: As a Customer Care Consultant, you will be primarily responsible for providing excellent customer service and support to the members. There are two types of teams that are currently looking for their future teammates and we will tell you all about them. **The role**: - **Full-time, Permanent position**: - **Modern brand-new...
-
Adviser Care Consultant
7 months ago
North Sydney, Australia Zurich Insurance Full timeA new adventure awaits- At Zurich we’re on a journey, even though we are 150 years young, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.- This exciting adventure will drive positive impact. So, if you want to be part of a values...
-
Customer Care Manager
7 months ago
North Sydney, Australia Assure Programs Full timeAssure Programs, one of Australia’s leading workplace mental health organisations, is looking to add a workplace wellbeing professional to the team in the role of **Customer Care Manager**. **The Role**: This is a values-driven opportunity to work as a brand advocate, building our customer base, taking care of both new and existing customers, and ensuring...
-
Customer Care Consultant
3 months ago
Sydney, Australia KinCare Full time**Job Description** About the role**: As a key member of the Commonwealth Home Support Programme (CHSP) team, the Customer Care Consultant plays a vital role in supporting our CHSP customers. This program helps older individuals remain independent and continue living in their homes and communities for as long as possible. In this role, you will coordinate...
-
Customer Care Consultant X 4
7 months ago
Sydney, Australia u&u Recruitment Partners Full timeHighly reputable and well known organisation based in Parramatta is seeking 3 x Customer Care Consultants to deliver exceptional service to their clients across Australia. This organisation provides a fantastic culture with a dynamic team and believe flexibility is the new normality. To contribute to your work life balance once you have completed training...
-
Customer Care Leader
4 months ago
North Sydney, Australia Zurich Insurance Full time**A new adventure awaits** How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers...
-
Care Consultant
5 months ago
Sydney, Australia Baptcare Full timeCare Consultant - Gippsland Morwell and Wellington Permanent full time opportunity Hybrid Work environment Attractive pay rates with salary packaging benefits About Us At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very...
-
Customer Support Consultant
3 days ago
North Ryde, Australia New Horizons For Health Full time**Customer Support Consultant** Requisition ID: req7437 Employment Type: Permanent Full-Time We create employee experiences that support and empower our people and have been doing so for over 55 years. At New Horizons, wellbeing is at the heart of everything we do. We are a diverse group and a dynamic not-for-profit specializing in supporting people living...
-
Manager Customer Care, Intake and Triage
3 months ago
Sydney, Australia NSW Department of Customer Service Full time**Manager Customer Care, Intake and Triage** **Branch and Division**:Issues Resolution/Fair Trading Operations **Location**: Parramatta/Flexible **Term**: Ongoing/permanent **Grade**: Clerk Grade 11/12 **Salary range**: $139,787 - $161,663 + Super **Closing Date**: Tuesday 29th October (at 9.59am) **About the Role**: An exciting opportunity has become...
-
Customer Care Consultant
7 months ago
Sydney, Australia nib Group Full timeCustomer Care Consultant **Let's talk about this role** Let go of the stereotype that comes when you hear the word call centre. This role sits within our Member Engagement and Retention team working across our proactive retention and health management programs. This position will see you play an important role within the business with the goal to drive...
-
Customer Service/care Consultant
3 days ago
Sydney, Australia SMAART Recruitment Full time$35.00ph + super | Casual position with full time hours | 37.5 hours per week - 5 days a week between Monday and Sunday between 8:00am - 6:00pm | Fixed roster - Location is a 1 minute walk from North Sydney Station | Full training provided There is nothing more stressful than having to plan a funeral, and when that happens you want the process to be as...
-
Aged Care Assistant
1 month ago
North Sydney Council, Australia Cater Care Full timeCareer Opportunity at Cater CareAs a leading catering service provider, we are seeking 4 experienced and passionate Aged Care Assistants to join our team across various sites in North Sydney. This is a casual position available for individuals who share our commitment to quality, innovation, and exceptional service.About the RoleWe are looking for...
-
Customer Care Consultant
1 day ago
Sydney, Australia WSP Australia Full time**The Opportunity** Join our team of intelligent and collaborative Changemakers and make your mark on tomorrow! Our Communications and Engagement team brings the best of WSP’s diverse capabilities to our clients across the project lifecycle, from strategy through to delivery. We leverage local and cultural insights and take the time to understand the...
-
Customer Success Consultant
3 months ago
Sydney, Australia REA Group Full timeCustomer Success Consultant We're REA REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property. With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your...
-
Customer Success Consultant
7 months ago
Sydney, Australia REA Group Full timeCustomer Success Consultant We're REA - REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property. With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your...
-
Customer Consultant
7 months ago
Sydney, Australia Elsevier Full timeCustomer Consultant Are you an experienced Customer Success Consultant with a proven track record of maximizing customer satisfaction? Do you want to join our mission to help researchers and healthcare professionals advance science? About our Team About the Role Customer Success Managers are responsible for the onboarding, enablement and value...
-
Customer Service Consultant
4 weeks ago
North Lakes, Queensland, Australia Telstra Limited Full timeWe are seeking a highly motivated Customer Service Consultant to join our team at Telstra Limited.Job SummaryThe ideal candidate will be passionate about delivering exceptional customer service and experience, with a focus on delighting customers through outstanding sales and consultative skills.About the RoleAs a Retail Sales Consultant, you will work in a...