Customer Care Consultant

3 weeks ago


Sydney, Australia Hudson Australia Full time

**About the role**:
As a Customer Care Consultant, you will be primarily responsible for providing excellent customer service and support to the members. There are two types of teams that are currently looking for their future teammates and we will tell you all about them.

**The role**:

- **Full-time, Permanent position**:

- **Modern brand-new offices**:

- **Hybrid working available after the 4 months period**

**Key Responsibilities**:

- Inbound and Outbound calls to members
- Handle inquiries and resolve issues via phone and other communication channels
- Promoting products and services to existing members
- Collaborate with team members to achieve collective goals
- Adhere to company policies and procedures

We are looking for someone who is an enthusiastic team player with genuine passion to help people and provide great customer service. If you have previous call centre experience and an interest in the insurance space - we want to hear from you.

You will also have:

- Excellent communication and interpersonal skills
- Caring personality with a great level of empathy
- No planned leave for 6 months
- Previous experience in promotion of products and services would be beneficial
- Ability to thrive in a fast-paced KPI driven environment
- Strong problem-solving skills



  • Sydney, Australia BizCover Full time

    BizCover is a leading company in the SME business insurance market, providing an online platform that simplifies the process of comparing and buying business insurance. We are currently seeking a Customer Care Consultant to join our team and deliver exceptional customer service. As a Customer Care Consultant, you will be responsible for ensuring all...


  • Sydney, Australia PERSOLKELLY Full time

    Customer service professional based in Regents Park for our amazing client in the air-conditioning space with a focus on B2B customers. **_CUSTOMER CARE CONSULTANT: $65K BASE PLUS SUPER: REGENTS PARK_** PERSOLKELLY has a brilliant opportunity for a Customer Care Consultant looking to expand their experience and join a welcoming, dynamic, and impactful...


  • Sydney, Australia Beaumont People Full time

    $65k + Super + Company and Team Bonuses - Career Progression Opportunities - Collaborative and Supportive Team Environment **About the Opportunity** Based in Regents Park this award-winning business has been around for more than 130 years. Working in both the commercial and residential sector of the HVAC industry, over the past 3 years they have...


  • Sydney, Australia Ensure Recruitment Full time

    Multiple permanent roles available - Located in North Sydney - Flexible working environment Are you a retail, customer service or administration specialist looking for an entry role into the insurance industry? This is your chance! I am working with a global insurance company to find the best Customer Care Consultants for their fun and friendly...


  • Sydney, Australia Blackwoods Full time

    **Customer Care Consutlant** - **Great career development opportunity for an ambitious person**: - **Outstanding employee benefits + Great salary package**: - **Newcastle Location + Monday to Friday full time hours** We are looking for an enthusiastic inbound **Customer care consultants **to join our team of passionate customer service representatives...


  • North Sydney, Australia Zurich Insurance Full time

    About usLet us help you grow your career! At Zurich, we are passionate about cultivating new talent. Our culture is designed to inspire and involve you at every stage of your career. - **Zurich is committed to developing a sustainable workforce - we support employees to explore opportunities that will enhance their talents**: - **We created a ‘Customer...


  • Sydney, Australia Redstone Recruitment Full time

    Excellent salary on offer - Superb opportunity to start implementing changes to Aged Care - Experience in customer service is necessary **Aged Care Customer Service Consultant - North Sydney** This is a unique opportunity to work as part of an exciting and dynamic team to help implement and drive change within Aged Care. **About the Role**: My client...


  • Sydney Central Business District, Australia EML Full time

    **Customer Care Consultant**: NSW - Sydney CBD Workers Compensation Full Time - **Join a vibrant and collaborative team within a rewarding organisation**: - **Work strategically & pro-actively to engage with the business and get outcomes**: - **Sydney CBD based with WFH flexibility** EML is a leading **Workers Compensation** and **Personal Injury Claims...


  • Sydney Central Business District, Australia EML Full time

    **Customer Care Consultant**: NSW - Sydney CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive...


  • North Sydney, Australia Sonova Full time

    Who we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...


  • North Sydney, Australia Zurich Insurance Full time

    **A new adventure awaits** How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers...


  • Sydney, New South Wales, Australia Hammond Care Full time

    Job Summary:We are seeking an experienced Care Navigator Consultant to join our team. This role involves working with families, health services and care providers to determine risk and service level for new referrals, and providing short-term advice by phone and email, to manage changes in behaviour related to dementia.Key responsibilities include assessing...


  • Sydney, Australia KinCare Full time

    **Job Description** About the role**: As a key member of the Commonwealth Home Support Programme (CHSP) team, the Customer Care Consultant plays a vital role in supporting our CHSP customers. This program helps older individuals remain independent and continue living in their homes and communities for as long as possible. In this role, you will coordinate...


  • Sydney, Australia u&u Recruitment Partners Full time

    Highly reputable and well known organisation based in Parramatta is seeking 3 x Customer Care Consultants to deliver exceptional service to their clients across Australia. This organisation provides a fantastic culture with a dynamic team and believe flexibility is the new normality. To contribute to your work life balance this role will provide you with a...


  • Sydney, Australia u&u Recruitment Partners Full time

    Highly reputable and well known organisation based in Parramatta is seeking 3 x Customer Care Consultants to deliver exceptional service to their clients across Australia. This organisation provides a fantastic culture with a dynamic team and believe flexibility is the new normality. To contribute to your work life balance this role will provide you with a...


  • Sydney, Australia u&u Recruitment Partners Full time

    Highly reputable and well known organisation based in Parramatta is seeking 3 x Customer Care Consultants to deliver exceptional service to their clients across Australia. This organisation provides a fantastic culture with a dynamic team and believe flexibility is the new normality. To contribute to your work life balance once you have completed training...


  • North Sydney, Australia Zurich Insurance Full time

    About us- Let us help you grow your career!At Zurich, we are passionate about cultivating new talent! Our culture is designed to inspire and involve you at every stage of your career. - **Zurich is committed to developing a sustainable workforce - we support employees to explore opportunities that will enhance their talents**: - **We created a ‘Customer...


  • North Sydney, Australia Zurich Gruppe Deutschland Full time

    **About us**: Let us help you grow your career! At Zurich, we are passionate about cultivating new talent! Our culture is designed to inspire and involve you at every stage of your career. - **Zurich is committed to developing a sustainable workforce - we support employees to explore opportunities that will enhance their talents**: - **We created a...

  • Care Consultant

    3 weeks ago


    Sydney, Australia Baptcare Full time

    Care Consultant - Gippsland Morwell and Wellington Permanent full time opportunity Hybrid Work environment Attractive pay rates with salary packaging benefits About Us At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very...

  • Customer Care

    4 weeks ago


    Sydney, Australia Sirius People Full time

    **Initial 12 Month Contract with view for Permanent!!**Regents Park location** - **$65,000k + Super** Sirius People are currently working with a client in the manufacturing industry and are looking for a Customer Care Consultant to join the team. This role is also able to WFH after 6 Months, two days a week! **You will be responsible for the below...