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Customer Care Consultant X 4
2 weeks ago
Highly reputable and well known organisation based in Parramatta is seeking 3 x Customer Care Consultants to deliver exceptional service to their clients across Australia. This organisation provides a fantastic culture with a dynamic team and believe flexibility is the new normality. To contribute to your work life balance once you have completed training and inductions this role will provide you work from home flexibility where you can work 2-3 days per week from home.
This role is starting at a great time and is starting their induction on the 4th of December
The Position
Take inbound calls from clients and providing them with A grade service and delivery
Build and maintain strong customer relationships;
Continuously using a pro-active approach to get successful outcomes for your customer.
Assisting with the development of new processes to improve customer and staff experience;
Assisting with general administrative tasks; and
Maintaining relationships with internal and external stakeholders to meet customer needs
Experience working in a Customer Service/ Customer Care or Consulting role.
High attention to detail;
Reliant, dynamic, hard-working with a drive to succeed;
Excellent written and verbal communication skills;
Demonstrated organisational and prioritisation skills;
Strong stakeholder management & relationship building skills; and
The Benefits
Full-time permanent role paying $70k package + bonus;
Join a successful business with a great reputation in the industry;
2-3 WFH days per week after training and induction ;
Career progression on offer; and
Modern office in the heart of Parramatta.
How to Apply
Please submit your resume in Word format only.
Elise Muscat.
SENIOR ASSOCIATE, BUSINESS SUPPORT
Get in touch
Call me on 02 8825 6612
Visit me at the Greater Western Sydney offices
Connect with me on LinkedIn
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