Customer Care Consultant
4 weeks ago
We have an exciting opportunity for a **customer care consultant** to work at our Site located in **Geelong VIC**
**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)**
**Your new role**
- Provide a high-level quality of customer service daily as the first point of contact for general enquiries for this business unit
- Receive a high-volume of inbound calls in a courteous, accurate and efficient matter, handling complaints where necessary
**What you'll need to succeed**
In order to be successful in this position, it is recommended to have:
- Previous experience working within a contact centre essential and an ability to hit the ground running in a fast-paced environment
- Confident multi-tasker and have a committed approach to customer satisfaction
- Strong written and verbal communication skills
**Salary**: $50,000.00 - $55,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- do you identify of Aboriginal or Torres Strait Islander descent
- Are you covid Vaccinated
**Experience**:
- Customer service: 1 year (preferred)
- administration: 1 year (preferred)
- call centre: 1 year (preferred)
Licence/Certification:
- Drivers licence (preferred)
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