Sales Development Representative

3 months ago

Sydney, Australia ServiceNow Full time

**Company Description**
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

ServiceNow is looking for a high achieving Inbound Sales Development Representative to join our expanding Global Sales Development team. You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads. Working in collaboration with Sales Development Reps and Field Sales professionals, your primary goal is to identify and qualify opportunities for the team you support.

**What you get to do in this role**:
The Inbound Sales Development Representative builds sales pipeline while achieving monthly, quarterly and annual goals.
- Follow up on Marketing-generated leads to qualify them for potential Sales opportunities
- Manage all inbound leads to Sales acceptance
- Work with Marketing in completing multiple demand generation campaigns
- Invite and bring attendance to company events and regional trade shows
- Understand how ServiceNow solutions address customer pain points
- Research target accounts for prospecting activities, building prospecting contact lists and company/account mappings
- Maintain contact information within the CRM, providing the account team with information to ensure opportunities are understood and next steps are identified
- Use our technology to manage marketing leads

**Qualifications** To be successful in this role you have**:

- A creative and customer-focused mindset
- A basic understanding of Cloud computing and SaaS offerings
- Ability to differentiate ServiceNow to customers
- Travel for training or meetings may occasionally be required

FD21

**Additional Information** Work Personas**

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

**Equal Opportunity Employer**

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

**Accommodations**

**Export Control Regulations**

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

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