IT Configuration Manager

3 weeks ago

Brisbane, Australia Australian Retirement Trust Full time

**An exciting opportunity exists to join our IT Service Management Team as an IT Configuration Manager.**

***

**We are flexible for this role to be based in Brisbane, Sydney or Melbourne.**

**Why join us?**
- State of the art offices, with offerings like end of trip facilities, yoga and multi faith room, barista coffee, indoor gardens, and a multitude of spaces to encourage a collaborative culture, our workspaces are something we are extremely proud of.
- A mature outlook on flexible work arrangements which allows you to truly balance work and life. A #hybrid work from home approach is embedded in our ways of working.
- We have excellent career progression and development opportunities; we are committed to continuous improvement and have exciting plans for our future.
- We have an incredible company culture where wellbeing of our employees is at the forefront of everything we do.

**About the role**

Every one of our team contributes to helping make our members’ world better. As an **IT Configuration Manager** in our IT Service Management Team, you will be responsible for the establishment, monitoring and continuous improvement of the IT Configuration Management practice, process, tools, and governance mechanisms that support the provision of services provided to Australian Retirement Trust (ART).

In this 6-month fixed term role, you will take primary accountability for the development, recommendation, governance, and standard practices for IT Configuration Management within ART, whilst also supporting key stakeholders, ensuring that IT Configuration Management process and procedure are adhered to.

**About you**

If this is the right role for you, your skills and qualifications may include:

- Demonstrated experience in an IT Configuration Management role and function within a corporate business environment.
- Demonstrated competence within Service Now and developing and executing continuous improvement plans.
- Experience and working knowledge of common services data model CSDM.
- Demonstrated experience in designing, implementing, and leading the IT Configuration Management practice.
- Strong interpersonal, both written and oral communications skills including the ability to negotiate, consult and liaise with business, technical and supplier personnel on complex and technical IT issues.
- Ability to develop and present reports, submissions, and recommendations for both technical and non-technical audiences.

**About us**

As one of Australia’s largest superannuation funds, we proudly take care of over $240 billion in retirement savings. Our teams are as diverse and unique as the members we strive to inspire and empower. Our inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day.

When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.

**How to apply

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