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Mobile Device Management Specialist
4 months ago
**Efiniti Telecommunications Services** is a leading supplier of professional services in the Telecommunications and Information & Communications Technology (ICT) industry. Efiniti is an Australian owned and based company that specialises in these fields across three business sectors — Carrier & ICT, Corporate & Government, and Technology Vendor
We are seeking a highly analytical and detail-oriented **Mobile Device Management Specialist** for **12 - month fixed-term contract** **with possible extension **to join our team.
**Key Accountabilities**
- Provide level 2/3 MDM/UEM support for client and business customers.
- Perform standard MACs for MDM/UEM accounts and profiles.
- Provide MDM/UEM platform support.
- Put together and update technical and process documentation.
- Engage with customers and internal stakeholders confidently.
Who we’re looking for?
**Qualification, Experience & Skills**:
- Must have experience with IBM MaaS360 and Microsoft InTune
- 3 years of MDM/UEM platform support experience
- Strong knowledge of MDM/UEM platforms and technologies.
- Experience in performing standard MACs for MDM/UEM accounts and profiles.
- Ability to provide MDM/UEM platform support.
- Strong technical writing skills to put together technical and process documentation.
- Excellent communication and interpersonal skills to confidently engage with customers and internal stakeholders.
- Ability to work in a fast-paced environment with multiple priorities and deadlines.
**Why apply?**
Reasons why we think this is a great role include:
- Competitive salary
- Work directly for our client
- Join a dynamic and very supportive team
- Opportunities for growth and career progression in the longer term.
**Job Type**: Contract
Contract length: 12 months
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission
Work Authorisation:
- Australia (preferred)
Work Location: In person