Liaison Officer
2 weeks ago
Permanent Full Time| 35 hours per week
- Location: Camperdown, NSW
- Salary: $68K + Super + Salary Packaging
Working within our client's housing services team, this role will provide comprehensive front-of-house and administrative support to clients from all various walks of life, cultures, and needs.
You will be the first point of contact for clients, answering telephone inquiries, and managing and completing a range of administrative tasks vital to the efficient running of the building by supporting the housing teams.
**Your Key Responsibilities include**:
- Manage the reception/office area, taking calls, handling inquiries, greeting guests, and overseeing visitors to the site.
- Respond to residents’ queries and provide support to ensure the continuation and development of business
- Complete a range of complex administration tasks including file management, parcel, mail sorting, spreadsheets, memos, minutes etc
- Provide ongoing oversight and maintenance of the resident well-being list, coordinating appropriate service responses and updating the database in collaboration with case managers
**Requirements for the role**:
- Previous experience in front-of-office/admin roles or similar front-line work in community services such as support work or similar
- Understanding of the social housing sector, community services
- Competent in using MS Office products
- Demonstrated ability to work effectively as part of a team and sensitivity toward disadvantaged clients
- Demonstrated understanding of complex welfare support needs
- Working with Children check
- Senior first aid certificate or willingness to get one
**The Benefits**:
- Rewarding work - every day you know you’re making a real difference
- Not-for-profit salary packaging, reducing your tax (details via AccessPay)
- Generous discounts with health insurance and major retailers
Contact the team at Be Recruitment today for more information or a confiential discussion.
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