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Operations Manager

4 weeks ago

Docklands, Australia Myer Full time

**Job no**: 940014

**Work type**: Permanent / Full time

**Location**: Ravenhall - National DC, Support Office - Docklands

**_Work is a whole lot better when you love what you do, we know that. That’s why we make sure that the loves and interests of our people match their responsibilities. We take what they love, and we let them live it. _**

**_Be part of a team who loves coming to work each day. A team that makes Myer a great place to shop, and an even greater place to work._**

In line with our Customer First Strategy and to support our continued success online, Myer is opening a new National Distribution Centre (NDC). This “state of the art” facility based in Ravenhall will utilise automated solutions to centrally replenish stock to stores, as well as servicing the fulfilment needs of our online customer.

Reporting to the **NDC Manager, **the Operations Managers will establish and maintain a multi-skilled team supporting multi-channel fulfilment nationally, delivering excellent customer service and support activities that are operationally efficient, effective, safe and compliant.

The NDC will be a dual shift operation with coverage over 6 days per week. This is a unique opportunity for experienced Operations Managers to join us in “standing up” the NDC for go-live.

**About the role**:

- Ensure exceptional delivery of daily operations, driving optimal performance from all workplace resources including automation
- Continually improve and maintain operational activities to drive efficiency, service, safety, engagement and value
- Manage financial aspects of operation, ensuring cost-effective operation and continuous workflow
- Assist in the management of all site activities including building compliance, loss prevention, security, maintenance scheduling and licencing requirements
- Manage significant change as the site develops through go-live and into first phase of operation
- Implement and lead initiatives within the NDC, partnering with support functions throughout Supply Chain and other business units
- Establish and maintain key relationships with Myer stores, support office, contractors, freight forwarders, authorities and third parties
- Accountable for providing agreed levels of service to Myer stores through the efficient and effective management of a broad range of logistics activities

**About you**:

- Experienced leadership with highly developed people management skills within very large multi-functional teams
- Ability to drive high performance through coaching, mentoring and development
- Strong operational experience in distribution warehousing, automation, online fulfilment, transport management and retail warehousing
- Experience with freight forwarder container management, customs, trusted trader and quarantine procedures
- Demonstrable success with cost and productivity management and the ability to develop objectives in line with KPI’s, timelines and relevant metrics
- Experience managing volume planning, forecasting, change management, work force agility and/or continuous improvement
- Supply Chain tertiary qualifications highly regarded

**Benefits to you**:

- Generous Team Member discounts on all Myer merchandise and products
- A supportive leadership team
- Great sense of job satisfaction for your dedication and work ethic
- Volunteer, parental and lifestyle leave available

If you are passionate about leading operational excellent, looking for an exciting and new challenge and ready to make your mark with Australia's largest and favourite department store, don't miss this opportunity.

**_ Equal Opp. Employer:_**_ We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve._

**Applications close**: 20 Mar 2023 AUS Eastern Daylight Time

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