Product Manager Youth Justice Systems, Cims

3 weeks ago

Parramatta, Australia NSW Department of Communities and Justice Full time

Division: Corporate Services- Location: Parramatta, NSW, AU, 2150- Req ID: 64912**Product Manager Youth Justice Systems, CIMS**
- 1 X Ongoing position is available
- Location: Parramatta** **Flexible/hybrid work option
- Salary $139,787- $161,663+ Super and annual leave loading (Clerk Grade 11/12)
- Industry leading training with ongoing career development and support

**Your role**

The primary purpose of the role is to Lead a team responsible for the definition, development and support of the specific products, technology and associated ICT service(s) used by DCJ. The role ensures the ongoing management of the product/service through the service lifecycle so that it continues to contribute and meet the objectives of the organisation.

**What you’ll do**
- Lead business, ICT procurement partners and vendors to define and manage commercial contracts and service level agreements to deliver services that meet business requirements.
- Proactively partner with suppliers and support organisations to ensure IT services deliver against expected benefits while maximising contribution to achieve business objectives, including the integration of products and services to maximise value for money in service delivery.
- Manage and evaluate risk assessments within a defined functional or technical area of business, including implement a consistent process for identifying potential risk events, quantifying, and documenting the probability of occurrence and the impact on the business.
- Identify and manage risks and continually review and action audit findings to eliminate or mitigate areas of non-compliance.
- Monitor and manage expenditure, including examine any areas where actual financial outcomes (cost and/or revenue) deviate from their expected results and/or agreed tolerances/variations, to ensure relevant Cost and Revenue targets are met.
- Actively engage with Solution Design and Project Managers to promote awareness and compliance with service transition quality plans and processes, including broker and agree on the service acceptance criteria and verify transition readiness for changes to safeguard the organisations’ technology platforms and ensure alignment with the Information Security Management System (ISMS).
- Lead and drive team management, work planning, coaching and professional development initiatives to resources and deliver priorities.
- Define and maintain the financial viability of products and services and ensure effective use of resources.
- Balance the immediate need of the business with future requirements and align investments accordingly.

**What we’re looking for**
- Experience in CIMS solution development using Microsoft and other technology stack (asp.net, MVC, MVP,.Net, SQL, SAP Crystal Report, nServiceBus, IBM MQ, SFTP)
- This role may require participation in an on-call and/or after hours work roster to ensure service continuity to clients or maintenance activities outside normal business hours.
- A valid driver’s license may be required to travel to and from the Data Centre and on-site client support

Download the role description

**The DCJ Experience**

Here at Department of Communities and Justice, we are committed to providing opportunities for skill development, mobility and access to offerings that supports your health, wellbeing, and safety. There’s lots here that will help you in any role you do with us. That includes diverse development programs, employee networks and access to support services that help you to bring your best self to work.

We are always striving to improve the work we do in DCJ for our people and in the way we operate our services and systems. We are committed to always learning how we can improve and adapt the systems in which we work, for the communities we serve.

Working for DCJ provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families, and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**Are you ready to join us?**

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

**Applications close **Wednesday 14th February 2024 at 11.59 PM

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience, and backgrou

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