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Pc Technician
3 weeks ago
**PC Technician**
**Global IT Business**
**Brisbane based**
**Field Technician**
**About the Company**
Our client is a proven leader in personal systems and printing, delivering innovations that empower people to create, interact, and inspire like never. They offer a fantastic working environment that is both supportive and innovative.
**About the role**
The position is an onsite PC Technician servicing a diverse range computing equipment at a variety of customer sites.
**Responsibilities**:
- Provide customers with onsite Hardware break-fix reactive support for their pc products
- Perform routine maintenance and repairs on Customer equipment (hardware only) working primarily on site
- Configure system hardware, software and network components when required
- Assist the customer with ongoing product training on device features and best practices during routine preventative maintenance or break/fix engagements.
- Ability to troubleshoot hardware and software related issues
- Identify Customer needs and evaluate opportunities to retain and increase service levels.
**Skills/Experience**
- Experience in a pc environment.(PC - laptop, desktops, tablets, RPOS and workstations)
- Experience in customer service/support role
- Good general knowledge of IT hardware technical standards and technical trouble shooting processes.
- Hardware troubleshooting experience/knowledge
- Excellent customer service and communication skills
- Hardware repair experience
- High level of windows troubleshooting experience (Win7, Win8, Win 10, Win10 mobile)
- Full clean Australian driver's license
**You must have experience in diagnosis, troubleshooting and repair of commercial notebooks, tablets, desktops and workstations with a history of complete strip down and reassembly of these devices.**
Excellent record keeping skills and experience in customer facing environments with quality communication skills is required.
What's in it for you?
- Rolling contract - depending on your performance
- Opportunity to further your career with a leading global IT Enterprise
**_ Jyoti Dua_**
**_Divisional Manager_**
**_Let's Connect_**
- Aboriginal and Torres Strait Islander people are encouraged to apply._
State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
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