Hardware On-site Technician

4 months ago

Brisbane, Australia Fujitsu Full time

About the job Hardware On-site Technician

**We are Fujitsu**

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

**About the role**

We are looking for a junior **Hardware On-site Technician **to be responsible for the provision of customer centric onsite End User level 1 and level 2 Support to Fujitsu customers as assigned. This will involve tailored maintenance services, hardware and software break/fix support, remote support, software deployment and relocation services as well as return-to-base warranty & non-warranty hardware break/fix repairs for each of Fujitsus clients.

A current Drivers License is essential to this role.

**About you**

Responsibilities and Accountabilities:

- Support of desktop, infrastructure and services across multiple technology streams including, Hardware, OS, Software, Networks, Server, Print etc.
- Respond to, resolve incidents and SRs within agreed SLA, and follow Fujitsu breach reporting process for any failed SLAs.
- Asset refresh relocation deployment and decommission maintaining data integrity within the CMDB.
- Maintenance and housekeeping of customers physical infrastructure including but not limited to desktop equipment, peripherals, telephony, print devices, audio/visual conferencing equipment.
- Manage customer expectations by keeping them updated as their case progresses, notifying of any delays.
- All customer interactions and activities are logged and maintained in the correct client ITSM tool.
- Ensure prompt escalation of any operational issues.
- Ensure that all Timesheets and project efforts are accurately recorded and submitted on time as per company requirements.
- Ensure all required training is completed on time.
- Be aware WHS practices, instructions and policy as set out by Fujitsu and Customer.
- Carry out other work as assigned by TL or Fujitsu management.

**Requirements**:

- 7 months to 1+ year minimum experience with supporting End User Devices at level 1+ this can be remote support.
- Level 1 and level 2 technical knowledge of hardware and peripherals i.e. laptops, notebooks, workstations desktop PCs, printers, media and audiovisual equipment BYOD and mobility.
- A basic understanding and knowledge of Active Directory, Microsoft Exchange, SCCM, End-Point Imaging.
- Demonstrated entry level or basic working knowledge of basic IT infrastructure and network equipment i.e. routers, switches, servers, virtualization, VPN, RSA, Citrix, VMware, Hyper-Converged Infrastructures
- Strong verbal and written communication, ability to articulate technical information to the target audience.
- Professional customer service skills.
- Ability to work well within a team while fostering relationships and partnerships.
- A proactive and can-do attitude

**Why Fujitsu?**

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI (Australian Workplace Equality Index) Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organization to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in class reward and recognition programs flexible work, volunteering leave and more.
- We live our values of aspiration, trust and empathy, all day, every day.

**Search Firm Representatives Please Read Carefully**

**For Security Cleared Roles - PLEASE NOTE**:

  • IT Hardware Technician Pos

    6 months ago

    Brisbane, Australia Best Technology Services Full time

    **The Job**: This position is to work with our customer, a large IT multinational which is responsible for most of the POS hardware within the retail sector. In this role you will be looking after the repair of POS systems in big name retail outlets throughout the Brisbane area. The shift available for this role is Monday to Friday 9am - 5pm however there...

  • IT Hardware Technician Pos

    7 months ago

    Brisbane, Australia Best Technology Services Full time

    **The Job**: This position is to work with our customer, a large IT multinational which is responsible for most of the POS hardware within the retail sector. In this role you will be looking after the preventative maintenance of POS systems in big name retail outlets throughout the Brisbane North area. This role is a Saturday to Wednesday 9am-5pm shift...

  • Mac Computer Technician

    1 month ago

    Brisbane, Australia Zoo Computer Repairs Full time

    Zoo Computer Repairs is looking for Computer technicians to assist with our increasing workload in the Greater Brisbane area. Ideally if you hold qualifications that would be great, however most of our contractors are self taught. We have a dedicated Latpop and Mac technician, however we are mainly looking for technicians who specialise with PC hardware as...

  • Hardware Technician

    7 months ago

    Brisbane, Australia NoiseNet Full time

    Company Description **Join us as a Hardware Technician to help us create happier, healthier and more tranquil communities. We're making the management of noise pollution easy using IoT and AI driven smart noise monitoring.** Recall a restless night when noise kept you tossing and turning - maybe there was a persistent dog barking, a blaring car alarm, or...

  • On-site Technician

    4 months ago

    Brisbane, Australia Fujitsu Full time

    About the job On-site Technician **On-Site Technician** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and...

  • IT Support Technician

    6 months ago

    Brisbane, Australia Boeing RIV Site Full time

    About Insitu Pacific Insitu Pacific delivers industry-leading uncrewed aerial system (UAS) services to Australia and the Asia-Pacific region. Our expertise, operational experience, and knowledge has established Insitu Pacific as a key provider of end-to-end advanced multi-domain ISR solutions. Since 2009, our people, partnerships, suppliers and local flight...

  • On-site Technician

    1 month ago

    Brisbane, Australia Fujitsu Full time

    About the job On-site Technician **On-Site Technician** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and...

  • Insitu Pacific

    6 months ago

    Brisbane, Australia Boeing RIV Site Full time

    About Insitu Pacific Insitu Pacific delivers industry-leading uncrewed aerial system (UAS) services to Australia and the Asia-Pacific region. Our expertise, operational experience, and knowledge has established Insitu Pacific as a key provider of end-to-end advanced multi-domain ISR solutions. Since 2009, our people, partnerships, suppliers and local flight...

  • Pc Technician

    6 months ago

    Brisbane, Australia Experis Full time

    **PC Technician** **Global IT Business** **Brisbane based** **Field Technician** **About the Company** Our client is a proven leader in personal systems and printing, delivering innovations that empower people to create, interact, and inspire like never. They offer a fantastic working environment that is both supportive and innovative. **About the...

  • Printer Technician

    6 months ago

    Brisbane, Australia Experis Full time

    Global IT Client Contract role Rate - $35/hour - $36/hour + super - depending on experience and skills **Please note**: This is a Field Tech role and will be required to work sites based on work allocated, therefore you must have your own vehicle and a valid full license **About role -** - Provide customers with onsite **Hardware break-fix support for...

  • Computer Repair Technician Hardware Repairs Bnecbd

    7 months ago

    Brisbane, Australia Cybervine Full time

    We need excellent Computer Repair Technicians to join our team of professional hardware repair service team. We are a global company and looking for self motivated, self-managed and customer friendly computer repair people who will do 5 to 8 computer repairs every day in Brisbane. We will supply you with - free training and hardware certification (at our...

  • On-site Technician

    1 month ago

    Brisbane, Australia Fujitsu Full time

    **On-Site Technician** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. **About the...

  • Data Centre Technician

    6 months ago

    Brisbane, Australia Sterling Tech Pty Ltd Full time

    Job Description: Are you a skilled Hardware Technician with a passion for providing exceptional customer support, problem-solving, and expertise in servers, storage, and networking? If so, we have an exciting opportunity for you to join our team to work in the field and at our inhouse facility. We are currently seeking both Junior and Senior Technicians, who...

  • Maintenance Technician

    2 months ago

    Brisbane, Australia Boeing RIV Site Full time

    The Opportunity We are seeking an experienced Maintenance Technician to support the Mission Systems Simulation Laboratory located in the Brisbane CBD. This is an exciting opportunity for someone with experience in the electronics, communication and/or networking. As the local Ground Support Systems Maintenance Technician, you will be responsible for the...

  • On-site Technician

    3 months ago

    Brisbane, Australia Fujitsu Full time

    On-Site Technician We are Fujitsu We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. About the role The On-Site...

  • Insitu Pacific

    7 months ago

    Brisbane, Australia Boeing RIV Site Full time

    The Opportunity The Simulator Technician is a combined IT System/Network Admin and DevOp's role responsible for working with Insitu Pacific's customers in a Defence Simulation Environment to support a range of training activities such as simulated Collective Training, Mission Planning and Rehearsals, and Combined Arms training and individual training for...

  • Insitu Pacific

    2 months ago

    Brisbane, Australia Boeing RIV Site Full time

    **About Insitu Pacific** Insitu Pacific delivers industry-leading uncrewed aerial system (UAS) services to Australia and the Asia-Pacific region. Our expertise, operational experience, and knowledge has established Insitu Pacific as a key provider of end-to-end advanced multi-domain ISR solutions. Since 2009, our people, partnerships, suppliers and local...

  • Insitu Pacific

    7 months ago

    Brisbane, Australia Boeing RIV Site Full time

    About Insitu Pacific Insitu Pacific delivers industry-leading uncrewed aerial system (UAS) services to Australia and the Asia-Pacific region. Our expertise, operational experience, and knowledge has established Insitu Pacific as a key provider of end-to-end advanced multi-domain ISR solutions. Since 2009, our people, partnerships, suppliers and local flight...

  • Hardware Engineer

    1 month ago

    Brisbane, Australia Rheinmetall Defence Australia Pty Ltd | Brisbane Full time

    Hardware Engineer - Simulation Rheinmetall Defence Australia Pty Ltd in Brisbane Rheinmetall  /  Hardware Engineer - Simulation Ref. no.:  AU02006 :  Contract Type:  Permanent Full-TimeshareOntwitter shareOnlinkedIn shareOnxing WHAT WE ARE...

  • Pc Technician

    6 months ago

    Brisbane Central Business District, Australia Experis Full time

    **About the Company** Our client is a proven leader in personal systems and printing, delivering innovations that empower people to create, interact, and inspire like never. They offer a fantastic working environment that is both supportive and innovative. **About the role** The position is an onsite PC Technician servicing a diverse range computing...