Admin and Billing Assistant

2 months ago


Clayton, Australia Monash Health Full time

Reference Number
- 59386
- Employment Type
- Full Time Ongoing
- Entity
- Monash Health
- Department
- Gastroenterology
- Location
- Monash Medical Centre Clayton
- Position Summary

**Administration Assistant Gastroenterology Endoscopy Clinic**

Outpatient Clinic Administration position within the Gastro/Endoscopy Unit
- Administration role managing the Endoscopy Outpatient Clinic
- Play a key role with booking clinic appointments, attending Clinic

**About The Role**

To provide administrative support, and billing functions to the Endoscopy Clinic. As an administrative assistant, the incumbent will be expected to create an excellent first impression, providing a friendly, courteous and professional greeting to all visitors, either by telephone or in person, and to support them in relation to the purpose of their contact/ and or visit.

**Purpose**
- Provide a high level of support to the Endoscopy Clinic to ensure the smooth operation of the clinic
- Co-ordination of clinic waiting lists and appointments.
- Manage and co-ordinate all billings for Endoscopy clinics in a timely manner
- Ensure results uploaded to SMR
- Communicating changes to rosters and distributing leave planners to appropriate departments.
- Implement billing processes to Medicare, and providing reports to allow reconciliation of payments against billings.
- Be the conduit between Endoscopy Clinic, Gastroenterology and other Departments in following up queries.

**Key Result areas**
- Managing the Endoscopy clinic referrals via e-referral and iPM process
- Week to week management of Endoscopy Clinic to ensure 95% booking rate, with



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