Functions & Events Account Manager

3 weeks ago

Caulfield, Australia Melbourne Racing Club Full time

The Melbourne Racing Club (MRC) is proud to be recognised as a 2023 Winner of The Australian Business Award for Employer of Choice.

The Melbourne Racing Club (MRC) is one of Australia's most prestigious Sports, Events and Property Development companies. As well as running elite horse racing at Caulfield, Ladbrokes Park (Sandown) and Mornington Racecourses, we own 14 pub venues under the Pegasus Leisure Group (PLG), an emerging collection of owned events such as The Peninsula Picnic and the MRC Foundation, our charitable arm.

We are looking for an enthusiastic permanent **Function & Event Account Manager** to look after the functions and events outside of our race days. Based in the Sales & Partnership team, this role will play a key part in the process of functions and event bookings at Caulfield and Ladbroke Park (Sandown) Racecourse, including converting enquiries to sales and facilitating the coordination of events.

As Caulfield Racecourse undergoes the most significant upgrade in its history, the final product will see state-of-the-art facilities including a 600 pax banquet room and an 18,000 sqm event deck. The Masterplan will develop Caulfield as a world-class entertainment facility accessible to all, with endless event opportunities including festivals, markets, concerts, and conventions.

**Duties and responsibilities**
- Answer all incoming enquiries promptly, produce event proposals and convert them to sales, as required conduct site visits with potential clients
- Create contracts for Caulfield Functions and Events
- Coordinate Caulfield racecourse functions and events, ensuring floor plans, dietary requirements, event order/run sheets and all other event information is accurate and documented in the ERP system.
- Conduct weekly Event Order meeting with internal and external stakeholders
- Work with internal stakeholders and external suppliers to ensure all event information is accurate and communicated clearly.
- Ensure all supplier Purchase Orders are entered accurately and in a timeline manner to ensure compliance.
- Provide ongoing support, leadership and development to the Sales Event Coordinator.
- Aid in retaining Functions & Events business to ensure sales targets are exceeded, including renewing contracts

**Skills and Experience**
- Minimum 2 years experience in an events or sales role within a face pasted, high volume environment
- Proficiency in Microsoft Suite
- Previous experience using events booking systems, experience with Ungerboeck highly regarded
- Strong attention to detail and time management
- Ability to work flexible hours, including nights and weekends (if necessary).

**What’s in it for you?**
- Ongoing learning & development opportunities through the organisation-wide DRIVE Development program.
- Access to our year-round well-being initiatives including our Employee Assistance Program for staff and family.
- Racing Industry Member passes, discounts across our family of brands and free tickets to a wide range of events.
- Free onsite parking or a short walk from Caulfield Station.
- Paid Volunteer and Parental Leave.
- Monthly staff lunches

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